Volunteer Specialist

Requisition ID: req51655

Job Title: Volunteer Specialist

Sector: Community Development

Employment Category: Fixed Term

Employment Type: Full-Time

Compensation: USD 23.75 – 26.78 Hourly

Location: Los Angeles, CA USA

Work Arrangement: In-person

Job Description

• Ensure the IRC maintains an active, effective, professionally managed intern and volunteer program.
• Liaise actively with program managers and other staff members on intern/volunteer opportunities for their respective programs. Ensure assignment descriptions align with staff and client needs and are consistently formatted and posted.
• Organize three recruitment cycles (fall, spring, summer) and manage office-wide application and interview process.
• Oversee onboarding and exit process for all interns. This includes processing background checks, setting up and closing IRC accounts, leading general orientation sessions, and managing other situations as needed.
• Maintain relationships with all universities in the area; and keep volunteer/intern recruitment platforms up to date.

• Coordinate with staff to determine volunteer needs and assist with assignment description development.
• Conduct outreach activities to attract new volunteers, recruit and interview candidates.
• Conduct regular information sessions for potential volunteers, interns, and mentors.
• Maintain regular communication with volunteers, keeping them up to date with opportunities and resources, and act as a liaison between IRC staff and volunteers.
• Maintain an active list of volunteers; enter case notes and records in Salesforce database; manage timesheets and timesheet entries each month.
• Oversee onboarding and exit process for all volunteers. This includes processing background checks, setting up and closing IRC accounts, leading general orientation sessions, and ongoing supervision.
• Solicit opportunities to speak publicly about the work of IRC and actively recruit community involvement.
• Actively participate in the Volunteer Coordination Communities of Practice and other HQ trainings as necessary.
• Conduct recognition and appreciation events for volunteers and interns.

• Collaborate with Community Relations Manager to create content and outreach materials.
• Aid Community Relations Manager with events, fundraisers, and community engagement as needed.
• Support in facilitating in-kind donations from volunteers, community groups, and donors.
• Represent IRC at local meetings, seminars, forums, and other community outreach opportunities as needed.
• Conduct outreach, networking activities, and other advertising to recruit and educate potential donors, interns, volunteers, and partners as needed.
• Assist in managing shared mailboxes, social media pages, and other external-facing communication.
• Organize and lead info session webinars to provide an overview to potential volunteers of all current volunteer opportunities.
• Update and develop resources to manage intern and volunteer lifecycle.
• Supervise community engagement interns or other volunteers as needed.
• Other tasks and projects as assigned.

• Proven ability to contribute both independently and as a key team member.
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Ability to prioritize and juggle multiple tasks simultaneously in a fast-paced environment.
• Well, organized with attention to detail.
• Ability to work effectively in a multicultural setting.
• Self-direction and initiative, when needed, to take the lead and to follow through to completion.
• Education:  Bachelor’s degree from an accredited university or college preferred.

• Standard office environment, some evening and weekend hours will be required.
• Must have a valid driver’s license with legally required insurance as position may require using own transportation within the service delivery area. Mileage reimbursement is available.
• IRC Los Angeles office hours are 9am to 5pm.