WARN Bilingual Advocate

Requisition ID: req51746

Job Title: WARN Bilingual Advocate

Sector: Interpretation

Employment Category: Regular

Employment Type: Full-Time

Compensation: USD 27.00 – 31.00 Hourly

Location: Seattle, WA USA

Work Arrangement: Hybrid

Job Description

• Deliver trauma-informed, person-centered intensive case management and advocacy services based on individualized needs
• Provide individualized intake, assessment, orientation, support, referral, and advocacy services by assessing and evaluating each participant’s distinct needs including managing the assistance lines and emails 
• Develop reasonable service plans with each participant and provide information and options during the service period
• Ensure that participants are provided the information, tools, resources, and support they need to meet their self-identified goals and objectives
• Facilitate referrals to healthcare, housing, legal services, education, employment support, and other relevant services
• Support program participants in applying for available public benefits and other services
• Assess and monitor participant progress to ensure goals are being attained, designated resources are being maximized, and modify plans as required
• Manage own well-being and self-care with support from WARN program team and IRC Washington leadership 
• Engage in outreach to key partner organizations and vulnerable communities in order to increase identification of human trafficking as well as resources available to survivors
• Ensure compliance with case file and documentation management and reporting requirements.
• Engage with larger anti-trafficking communities through WARN partnerships, WashACT (the Washington Advisory Committee on Trafficking), Freedom Network USA, and IRC’s Anti-Trafficking network across US programs
• Attend team and all staff meetings, participant in collective team and office efforts, and comply with all IRC and local office policies and practices
• Other activities as needed and assigned

• Relevant degree or equivalent professional and/or lived experience 
• Lived experience as a survivor and/or immigrant is preferred
• In lieu of lived experience, experience working with immigrants who have experienced harm, particularly human trafficking; cross-cultural or overseas experience accepted
• The skills and knowledge typically acquired through 2-3 years of work experience providing services to people who have experienced harm 
• Demonstrated experience with trauma-informed, person-centered approach
• Understanding of human trafficking and human rights-based approach
• Practical understanding of social service systems and resources available to survivors and immigrants, including those without status in the U.S. 
• English proficiency, both spoken and written, and professional proficiency in Spanish or other relevant language(s) required 
• Strong intercultural communication skills; demonstrated ability to work effectively with people from diverse backgrounds and across language diversity
• Ability to maintain quality case notes and documentation in accurate and timely manner
• Commitment to anti-racism and ongoing learning
• Comfortable working in high-stress environments; must be adaptable, flexible, and patient
• Strong organizational and time management skills
• Excellent problem solving skills combined and the ability to prioritize duties and manage time effectively
• Proficient with Windows operating system and confidence in computer skills (word processing, email, data entry); willingness and ability to learn new software 
• Ability to work independently to ensure proactive, quality performance of duties, as well as ability to work as part of a team 
• Must be comfortable in a fast-paced, multicultural environment
• Access to reliable transportation to travel regularly throughout the service delivery area