Water Demand Optimisation Manager

tendersglobal.net

Supporting the lives of people and places they love for generations to come is our purpose and
providing water services to our communities in the most efficient and sustainable way possible is
what we do. Our commitment is to always deliver available and sufficient resources, this is what
drives the Drought and Resilience Team and in doing so we want to ensure that we enhance our
reputation with our customers, regulators and stakeholders. So, if you want to be part of a diverse
team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

We currently have an opportunity for a Demand Optimisation Manager to join our
Water Resources team and provide day to day (in year) monitoring, analysis and forecasting of
overall demand and demand activity benefits. You will support the overall delivery of demand
reduction targets through review of success and in year optimisation of strategies covering the
South West Water, Bristol Water, Bournemouth Water and Isles of Scilly regions. You will receive a
competitive salary of circa £47,000 to £52,000 plus an excellent benefits package.

The Role

The Demand Team is responsible for the creation and continual review of the strategy for delivering
the demand reductions set out in the Environment Act (including leakage, and HH and NHH per capita
consumption) and targets approved by the business. 

In this role, you will manage day-to-day monitoring, reporting, and forecasting of AMP Demand
Activities, and drive efforts to achieve overall demand targets by identifying and recommending
necessary adaptations. You will contribute to future investment decisions by compiling evidence and
reviewing performance of demand-related initiatives, working closely with the Modelling Data and
Systems team to establish robust monitoring methods for water consumption data analysis.

You will play a key role in assessing the performance of investment options and demand initiatives,
reporting to the SDBI taskforce and suggesting adjustments to meet demand targets effectively.

To succeed, you must have a deep understanding of Water Resources and demand management, ensuring
data integrity and reliability. Strong stakeholder management skills are essential for building
relationships, fostering collaboration, and aligning efforts towards common goals. Effective
communication across diverse groups is crucial for explaining complex information clearly.

Your attention to detail, problem-solving skills, and project management abilities will ensure
accuracy and efficiency in day-to-day demand monitoring, reporting, and forecasting. You will own
performance reporting for key metrics like DI, PCC, and NHH demand, conducting trend analysis and
providing insightful commentary based on MDS team data.

What you’ll be doing:

  • Lead day-to-day monitoring, analysis, and forecasting of AMP demand activities,
    ensuring compliance with industry standards and regulatory requirements, and implement
    robust monitoring systems with the MDS team to track initiative benefits and demand
    changes.
  • Identify, assess, and recommend adaptations to current activities and plans to achieve
    overall demand targets, engaging internal and external stakeholders for approval and
    implementation, and conducting regular audits to verify data consistency and completeness.
  • Compile evidence and review performance of each initiative to inform future investment
    options, and prepare and present detailed reports on water consumption and demand trends,
    highlighting the impact of demand reduction initiatives.
  • Present findings to stakeholders, including management, regulatory agencies, and
    community groups, using written reports, presentations, and visualizations, and maintain
    accurate documentation of monitoring activities, data collection procedures, and analysis
    methodologies.
  • Ensure compliance with regulatory requirements and reporting obligations, including
    submission of required reports to regulatory agencies, and provide oversight and guidance
    to staff involved in data collection, analysis, and reporting activities.
  • Play an active role in the Smart Metering and SDBI delivery teams, working with
    colleagues to achieve program outcomes, participate in research initiatives and
    professional development activities, and develop budgets and cost plans for specific demand
    strategy initiatives, ensuring cost-effective resource allocation.

What we are looking for:

  • Scientific/ Environmental/ Engineering related Degree and ideally hold professional
    membership of a recognised body (e.g. CIWEM)
  • Experience in water resources management, hydrology, water demand monitoring, analysis,
    and reporting, with a background in statistical analysis techniques, time series analysis,
    and forecasting methodologies.
  • Proven project management skills, including delivering through others, with previous
    experience working in a water company.
  • Strong understanding of water resource management practices, hydrological principles,
    and relevant regulations, with the ability to communicate effectively with internal and
    external stakeholders.
  • Effective in cross-functional teams, capable of coordinating and overseeing multiple
    projects simultaneously, ensuring adherence to timelines and budget constraints.
  • Highly organized with strong attention to detail, capable of prioritizing work,
    managing multiple projects, and maintaining robust document management and decision trails.
  • Excellent communicator, both oral and written, with the ability to develop strong
    external relationships.

What’s in it for you:

  • This isn’t just a job, this is a career; the opportunities to develop and grow your
    career with us are endless. Alongside ongoing training and development opportunities we
    offer some great benefits:
  • 26 days holiday allowance rising to 30 days plus bank holidays
  • Hybrid working arrangements
  • Professional progression routes
  • Generous contributory pension scheme
  • Discretionary bonus
  • Share save scheme
  • Subsidised healthcare benefits
  • Plus, many more!

Closing Date: Sunday 28th July, 2024

Be yourself, we like it that way. Together, we will build a culture of belonging,
where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We
care, we value everyone, we celebrate uniqueness.

Our core values which are essential to
our success are:

  • Be Rock Solid – Build trust and be trusted. Be the one
    we all look to and can depend on.
  • Be You – We want you to bring your best everyday.
    Be yourself and make your mark in your individual way.
  • Be the Future – Embrace
    change. Drive Progress. Own the challenge.



Find out more & apply

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