*Web Content Editor

The University Libraries seeks to recruit a collaborative, detail-oriented Web Content Editor with experience in professional writing and customer service to join our team. Working within the Digital Strategies and Innovation division, this position reports to the Web Development Team Lead. The successful candidate will be joining the unit that maintains the technical infrastructure and development for services used to support research, teaching, learning, and scholarly communication.

The Web Content Editor Will:

• Play a key role in supporting websites and applications used by millions of unique visitors annually.
• Coordinate and facilitate the placement of content and web components on the University Libraries’ public website with a focus on user experience, accessibility, and customer service, utilizing project management skills.
• Partner with staff from across University Libraries to make sure that our websites and applications provide high-quality, consistent, accurate, and up-to-date information for our users.
• Monitor, evaluate, analyze, and report web analytics/activity for the website, collaborate with the University Libraries’ communications and marketing team to ensure consistent messaging and branding across the website and assist with usability studies and research.
• Work to improve services to patrons with disabilities through usability and accessibility measures across all University Libraries’ web presences.

This position may offer partial to full-time remote work options. Any request for remote work will require approval from OU administration prior to finalizing an employment agreement.

Special Instructions to Applicants:
Applications must attach the following documents in pdf format:

• Resume
• Cover Letter
• List of 3 Professional References

Hire will be contingent on submission of academic transcripts.

Required Education and Experience: Bachelor’s Degree in Business Administration, Marketing, English, Journalism, Communications, or related field AND; 

• 24 months of related experience.

Equivalency/Substitution: Will accept 48 months of experience in lieu of Bachelor’s Degree for a total of 72 months related experience.

Skills:

• Ability to work with various groups of people in a respectful, equitable and inclusive way.
• Ability to work in a team environment.
• Excellent oral and written communication skills, including the ability to effectively communicate with end-users at varying technological skill level.
• Ability to work independently and collaboratively.
• Excellent organizational and time-management skills.
• Ability to multitask and perform several different types of tasks through a given day, ranging from the handling of urgent requests to long-term planning and office administration.
• Critical thinking skills, including an aptitude to research, collect, and analyze data and prepare reports or responses to inquiries.
• Ability to lead effective design strategies that align with the University’s brand and marketing strategies

Certifications:

• None.

Advertised Physical and Environmental Requirements:

• Frequent exposure to pressure caused by deadlines and busy periods.
• Ability to communicate, including expressing oneself or exchanging information with others.
• Sit for prolonged periods.
• Ability to use computer daily.

Department Preferences:

• Experience working as part of a remote-first team.
• Experience working in higher education and/or libraries.
• Experience using a ticketing system to manage issues and communicate with users.
• Experience with OU systems and procedures.
• Experience troubleshooting technology, especially web sites.
• Knowledge of basic HTML and CSS.
• Knowledge of the Drupal CMS.
• Knowledge of web accessibility standards and best practices.
• Advanced writing and editing skills.
• Demonstrated project management experience.

Supervision: No supervisory duties.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.