WFP Beirut CO – Senior Communications Associate SC 7 – Beirut CO

WFP Lebanon encourages female candidates and people with disabilities to apply.

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. WFP does not charge a fee or request bank details at any stage of the recruitment process.

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at [email protected]  (and copying in [email protected]). Our DEI team is here to ensure your full participation in our recruitment process.

Job Title: Senior Communications Associate 

Contract Type / Grade:  Service Contract – SC7

Duty Station: Beirut Country Office

Contract Duration: 12 Months, (Renewable based on availability of funds, business needs and performance).

Date of Publication:  14 June 2024

Deadline of Application: 28 June 2024

Organizational Background:

Assisting more than 115.5 million people in 120 + countries each year, the World Food Program (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies, and helping individuals and communities find life-changing solutions to the multiple challenges they face in building better futures.

In conflict situations, we bring relief to exhausted populations and use food assistance to build pathways to peace and stability – work for which WFP was awarded the Nobel Peace Prize in 2020.

WFP Lebanon provides humanitarian assistance to vulnerable people for food and other essential needs through cash-based transfers and in-kind food. WFP Lebanon also provides food assistance in the form of snacks and fresh food to school aged students and promotes resilient livelihoods and sustainable food systems.

In addition to direct assistance to the most food insecure and vulnerable people, WFP also supports government institutions, partners, and other entities to strengthen their capacity to deliver social assistance.

To know more about WFP’s mission, please check the below video:
https://www.facebook.com/WorldFoodProgramme/videos/10154930622760178/  

Job Purpose: 

The position will be based in Beirut Country Office. The incumbent will report directly to the Communications Officer and under the overall supervision of the Head of Partnerships and Communications in Beirut Country Office. 
The incumbent will perform specialized communications activities and contribute to the development of communications products/services and campaigns that maintain and enhance the visibility and reputation of WFP and supports fundraising activities. 
The Senior Communications Associate will also be responsible for enhancing and managing the organization’s online presence, developing and implementing a comprehensive digital strategy, and producing engaging content that showcases WFP’s activities and donor contributions. 
The duties include but not limited to overseeing content production and editorial processes for public communication products, including human interest stories, talking points, and briefs. Additionally, the role involves coordinating with various units to ensure consistent messaging and quality control across all digital platforms, developing digital campaigns, monitoring media, and supporting events and media missions. 

Key Responsibilities (not all-inclusive, nor exhaustive):

• Develop relatable and creative digital campaigns in coordination and with the support of the Communications team which best cover WFP’s assistance in the country and donor visibility 
• Act as a focal point for donor visibility requirements including ideation, content creation and reporting on engagement in coordination with the Communications team
• Evaluate the effectiveness of digital campaigns and WFP Lebanon’s performance online using metrics through regularly produced insights on best practices and lessons learned 
• Oversee and Prepare content for use on traditional and social media platforms and networks to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages. 
• Monitor traditional and social media and report relevant information to inform the development and/or evaluation of communications activities and strategies
• Coordinate and make recommendations on event planning, ensuring appropriate services, equipment, plans and suitable materials are made available. 
• Promote and provide advice on communications guidelines, to ensure that core procedures and policies are followed. 
• Ensure that relevant information is collected, and maintained in appropriate files and databases, by self or others, so that accurate records are available for others to access. 
• Manage a broad range of day-to-day questions and information requests from internal and external stakeholders, using specialised knowledge to respond to these in a timely, appropriate manner. 
•  Develop and maintain relationships with internal and external stakeholders, in order to keep abreast of relevant information, and deliver aligned, coherent Communications processes and activities. 
• Contribute to the development of communications methods and processes in order to improve their effectiveness and increase awareness of WFP’s work to the media and stakeholders. 
• Perform other related duties as required

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education: Completion of secondary school education. Bachelor’s degree in Journalism, Communication Arts, International Relations, Public Relations, or another relevant field is a plus. 

Experience: At least 7 years of experience in the field of communications, marketing or other related fields.

Language: Fluency in both oral and written communication in English and Arabic languages.

Required Skills, Knowledge and Qualifications:

• Experience in social media platforms management (e.g., Facebook, Twitter, Instagram, LinkedIn, TikTok, Pinterest, YouTube)
• Proficiency in content creation tools (e.g., Canva, Adobe Suite)
• Experience in social media analytics tools (e.g., Hootsuite, Buffer, Sprout Social)
• Experience in developing content strategies for social media
• Proficiency in crafting compelling and engaging text for various communication products
• Ability to tailor messaging to different audiences while maintaining consistency with organizational goals and objectives
• Experience in developing clear and impactful messages that communicate WFP’s mission, activities, and impact effectively
• Ability to translate complex concepts into accessible language for diverse audiences
   

Desired Skill, Knowledge and Qualifications:

• Familiarity with social listening tools (e.g., Talkwalker, Brandwatch)
• Familiarity with video editing tools (e.g., Final Cut, iMovie)

WFP Leadership Framework: Common Standards of Behaviour

Leads by Example with Integrity

• Upholds WFP values, principles, and standards
• Respects others and values diversity
• Stays focused and calm under pressure
• Demonstrates humility and a willingness to learn

Drives Results and Delivers on Commitments

• Delivers results for maximum impact
• Delegates appropriately
• Adapts readily to change

Fosters Inclusive and Collaborative

• Is inclusive and collaborative
• Gives timely and constructive feedback
• Builds and shares new perspective

Applies Strategic Thinking

• Communicates and fulfils WFP’s vision
• Embraces curiosity and new ways of doing things
• Analyses and evaluates data
• Considers the impact of decisions

Builds and Maintains Sustainable Partnerships

• Builds Partnerships
• Collaborates to deliver common objectives

Terms and Conditions: 

• WFP offers a competitive benefits package including salary, various types of leaves including maternity and paternity, medical and life insurances, provision of breastfeeding rooms for new parents, and various wellness platforms.
• WFP Lebanon offers flexible working hours schedule upon prior approval. 
• Our premises are accessible, and we are committed to accommodate to any required reasonable accessible needs to remove barriers in the workplace.
• Only shortlisted applicants will be contacted.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.