JOB DESCRIPTION

JOB PURPOSE

The objective of this role is to lead regular IDM operations and specific projects with clearly defined deliverables, engaging with cooperating partners (CPs) and other UN agencies at a technical level, and ensuring the effective implementation of digital solutions. This role is crucial for enhancing the efficiency and accuracy of beneficiary identification and distribution processes including im-kind food distributions and cash-based transfers.

KEY ACCOUNTABILITIES (not all-inclusive)

Within delegated authority, the IDM Associate will be responsible for the following duties:

Coordinate regular IDM operations in Palestine, engaging with relevant focal points in West Bank and Gaza.
Follow-up on implementation of regular IDM operations, ensuring timely support and feedback on achievements, gaps, etc.
Proactively communicate with senior team members and HQ on challenges and support required to overcome bottlenecks, contributing to smooth running of operations.
Lead development, review, and periodic update of Standard Operating Procedures (SOPs) and Guidance for established WFP IDM standards, processes, and solutions.
Provide project management support in identifying and analysing business requirements, developing and tracking progress against implementation timelines, liaise with relevant stakeholders to ensure effective collaboration and coordination.
Ensure that data analytics products for the different activities are either designed and developed or maintained to support visualization of data and reporting purposes.
Support IDM data management activities for Palestine, such as registration, data cleaning, deduplication, adjudication, deletion exercises.
Support analysis preparation as required.
Support regular operations in IDM corporate systems and Financial Service Provider (FSP) systems, such as but not limited to: DAT, PIT, SRA, SCOPE, Palpay etc..
Identify challenges regarding data collection and processing to suggest solutions and establish mechanisms to improve data quality and integrity for analysis.
Contribute to strategic planning of IDM activities, including support to periodic review of regular operations against evolving context and WFP assurance best practices for all programmatic activities and modalities.
Contribute to regular engagements with UN sister agencies, INGOs, NGOs, and cluster on IDM topics, including registration, deduplication, and assistance coordination.
Any other business.

STANDARD MINIMUM QUALIFICATIONS

Education: Bachelor’s degree in a relevant area, such as business administration, computer science, technology, etc.

Experience: Minimum 6 years of relevant working experience.

Language: Fluency (level C) in in oral and written communication in Arabic and in English.

Knowledge & Skills

Knowledge of SQL and understanding of database concepts
Proficiency in Windows, MS Office (Word, Excel, PowerPoint, Outlook)
Experience working on cash projects
Strong communication and listening skills
Multitasking, organization, and prioritization skills
Proficiency in SQL, ability to code – preferred
Knowledge of WFP Identity Management standards – preferred
Experience with WFP tools and systems – preferred

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements