JOB DESCRIPTION

 

BACKGROUND AND PURPOSE OF THE APPOINTMENT:

To provide support to the delivery of high quality, client-focused, and value for money services pertaining to the Management Services portfolio that enable WFP to deliver food assistance to beneficiaries, in line with WFP’s strategy.

ACCOUNTABILITIES/RESPONSIBILITIES:

Assist with the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning aligned with country and wider WFP’s strategies and policies to facilitate efficient and effective service delivery.
Support preparation of functional annual plans and implementation of policies, procedures, processes, standards, and systems to support WFP’s strategic objectives.
Collate data and prepare basic analysis to support efficient planning and decision-making. Assist in the identification of requirements pertaining to resources aiming at efficiency, cost-effectiveness, and timeliness of operations and services.
Maintain working relationships with WFP’s internal and external stakeholders, other UN agencies and government entities ensuring relevant exchange of data and identifying areas of potential improved alignment of operations and cooperation.
Provide suggestions for improvements to services and facilities related to Occupational Safety and Health (OSH).
Support a culture of environmental sustainability by role modelling actions that drive sustainability in all activities.
Utilize digital tools and applications to their fullest potential collaborating with technical experts to effectively adopt innovative technologies, thereby enhancing operational workflows and customer service.
Assist with the preparation and implementation of UN Reform related inter-agency initiatives to achieve cost savings and enhance service quality.
Support field missions by documenting issues/gaps and proposing solutions in the relevant services or products of responsibility.
Support the organization and design of learning initiatives to build capacity of WFP staff and partners to improve their understanding of Management Services regulations, policies, procedures, processes, standards, and systems.
Follow standard emergency preparedness and response practices to support WFP to quickly deploy the needed resources to affected areas.
Manage/Oversee the existing resources in the area of responsibility (e.g. WFP managed facilities, assets and travel management, etc.) and estimate new requirements aiming at efficiency, cost-effectiveness and timeliness of operations and services.
Other as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education: Advanced university degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First university degree with additional years of related work experience and/or training/courses.

Experience: At least one year of postgraduate professional experience for candidates holding a Master’s degree in subjects mentioned above or a minimum of three years of postgraduate professional experience for candidates holding a BA degree.

Has some experience and/or training in at least one Management Services line of business (for example management of assets, facilities, fleet, travel, or other).
Has experience in deriving insights and conclusions from data, trends, and performance metrics.

Knowledge & Skills:

Strong knowledge of diplomatic and organizational protocols.
Excellent communication and interpersonal skills.
Exceptional organizational skills and attention to detail.
Proficiency in Microsoft Office Suite and travel management software.
Crisis management and problem-solving abilities.
Proactively monitors performance and delivers high quality service to meet the needs of customers.

Languages: Fluency in both English (level C) and Arabic.

EXPECTED BENEFITS

WFP offers a diverse range of benefits and entitlements including annual, sick and parental leaves, allowance for eligible spouse and children, and UN Joint pension Funds. In addition to a life-changing experience that saves and changes lives.

WFP is following the UN salary scale in Jordan; the expected net pensionable salary ranges between JOD 30,690 and 40,065 JOD per year; depending on the years of experience exceeding the minimum requirements.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements