WHO: Operations and Logistics Support Officer – Cairo

Organization Mission

The World Health Organization serves as the directing and coordinating authority for public health within the United Nations system. WHO seeks to promote health, ensure everyone can attain the highest level of health, keep the world safe and serve the vulnerable through partnerships, people and countries.

Context

The mission of the WHO Health Emergencies Programme (WHE) is to help countries, and coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies. The WHO Office in the occupied Palestinian territory (oPt) serves as the principal technical adviser to the Palestinian Ministry of Health, providing guidance and support to strengthen health services, address public health challenges, and promote research for health.

In this context, the UN Volunteer will support the Operations Support and Logistics (OSL) Egyptian Corridor Team, contributing to the delivery of administrative, procurement, supply chain, logistics, and operational support services for WHO’s emergency response operations supporting Gaza. As WHO continues to strengthen its capacity to respond to emergencies in rapidly evolving environments, effective administrative and logistics support is essential to ensure the timely and efficient delivery of life-saving medical supplies and assistance.

This requisition may also be used to fill similar UNV positions for WHO in Cairo/Alarish.

Key Responsibilities

Under the supervision of the OSL Lead oPt in Cairo and working closely with the Supply Officer and the National Officer based in Al Arish, the UN Volunteer will support the coordination and implementation of supply chain and logistics operations, including reception, storage, transportation, and delivery of essential medical supplies to Gaza. The role involves warehouse management, inventory tracking, procurement facilitation, and coordination with local suppliers, partners, and WHO teams for cross-border logistics operations. The UN Volunteer will provide logistics and administrative support, ensure availability of WHO visibility items, support the advance cash custodian, support invoice processing, maintain operational documentation, and perform other logistics tasks as required.

Task description:

Supply Chain Operations and Warehouse Support:
• Support the reception, transportation, storage, and delivery of essential medical and health supplies from Egypt to the Gaza Strip, including tracking mobile and partner-managed stock.
• Assist in the management and monitoring of WHO warehouses in Cairo and Al Arish, ensuring proper inventory control, stock reporting, and operational readiness.

Cross-Border Operations:
• Maintain operational coordination with the Egyptian Red Crescent, Logistics Cluster, OCHA, and other partners on truck QR coding, manifesting, notifications, and border-crossing arrangements.
• Liaise with WHO teams in the WCO, Occupied Palestinian Territory and Cairo to support cross-border logistics, human resources coordination, and administrative processes.

Procurement and Supplier Support:
• Facilitate procurement processes by coordinating with local suppliers, PSS, EMRO, and oPt teams, including preparing Requests for Price Estimates (RPEs) and follow procurement progress.
• Support the development and implementation of Long-Term Agreements (LTAs) for operational support services such as warehousing, trucking, and internal transportation.
• Assist with local supplier engagement, logistics, and operational follow-up to ensure timely and compliant service delivery.

Administrative and Financial Support:
• Support the advance cash custodian for urgent operational requests, following WHO financial rules and procedures.
• Support invoice review and processing to ensure timely and accurate payments.
• Maintain documentation, prepare reports, and flag operational gaps or risks to facilitate decision-making by the Supply Chain Officer.

Other Duties
• Perform other incident-specific supply chain and logistics tasks as required by the functional supervisor.

Required Skills and Experience

• At least three years of related experience, at the national and international levels , administration, procurement, supply chain, managing logistics operations and supply operations in international organizations/ institutions
• Experience working in emergency operations in the field
• Prior working experience with WHO/UN, health cluster partners, recognized humanitarian organizations, or with an international non-governmental organization is essential.
• WHO experience is desirable, experience working in Gaza and/or the West Bank is preferable.
• Knowledge of procurement systems such as ERP or GSM systems is an advantage
• Experience or knowledge of import/export and customs administration
• Strong organizational and coordination skills.
• Ability to work under pressure and manage multiple procurement transactions simultaneously.

Core Competencies

• Producing Results
• Agility, adaptability and flexibility
• Accountability
• Judgement and decision-making
• Communication and interpersonal skills
• Teamwork and collaboration
• Cultural sensitivity and inclusiveness
• Moving Forward in a Changing Environment
• Commitment to continuous learning

Living Conditions

Cairo, Egypt is a family duty station with a wide range of services (health, education and leisure) and good living conditions. It has long been a center of the region’s political and cultural life, with high levels of tourism. Like other similar cities, Cairo offers good quality of life in terms of access to shopping centers, banks, medical services, educational facilities, cultural events, etc. The Arab Republic of Egypt has a unique geographical position in Northeast Africa, at the crossroads of Europe and Asia, on the Mediterranean and Red Sea, and its connection to Sub Saharan Africa through the Nile Valley.

UN Specialist Volunteer gets the following package:
• Volunteer Living Allowance (around USD 2457/Month)
• Entry Lump-Sum = USD 3500
• Exit Lump-Sum upon completion of contract.
• Medical and life Insurance premium/Cigna (100%) and dependents policy.
• Access to UNV E-Campus for training and learning including access to LinkedIn learning.

As this is an International UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. A Volunteer Living Allowance is provided monthly to cover housing, utilities, and normal cost of living expenses. Life, health, and permanent disability insurance are included (health insurance for up to 3 dependents), as well as Exit allowance for satisfactory service.

You can check full entitlements at the duty station at https://app.unv.org/calculator.