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The incumbent is responsible for the effective and efficient functioning of the Division with full confidentiality in all aspects of work assignments, maintenance of protocol procedures, management of information flow and efficient follow-up on deadlines and commitments made.
The incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office
● Ensure effective and efficient functioning of the division, exercising discretion and confidentiality for sensitive matters.
● Manage the supervisor’s calendar, coordinating appointments and meetings, ensuring the exercise of due protocol with high-ranking officials.
● Make arrangements for the supervisor’s travel and itinerary, preparing background materials, documentation, agendas, and briefing files.
● Manage the information flow of the office, reviewing, prioritizing, and routing all incoming correspondence, ensuring timely follow up action and responses.
● Proofread and quality assure the standard of outgoing correspondence for action/signature by the divisional director.
● Maintain up-to-date databases on official contacts for the division including contact information of Government Officials, members of the Diplomatic Corps, development partners, national institutions, United Nations system partners, intergovernmental organizations, nongovernmental organizations, donors, and other multilateral agencies.
● Prepare presentations, correspondence, reports and other official documents.
● Coordinate the secretarial and related administrative support services of the office, distributing special assignments, briefing and guiding new employees on administrative office procedures and WHO standards in official communication.
● Brief prospective candidates or new appointees on benefits and conditions of employment.
Essential: Certificate of completion of secondary or high school.
Desirable: Training in office administration. Relevant higher level diploma or degree
Essential: Minimum of eight years of work experience in general office or administrative work.
Desirable:
Relevant experience in a health-related field including supervisory responsibilities
Relevant experience in WHO or another UN agency an asset.
● Organizational procedures and standards in executive-office administration and communications.
● Implementation of office protocol arrangements in accordance with established standards.
● Ability to plan, organize and coordinate meetings, schedules and itineraries.
● Ability to research, analyse and organize information for the preparation of reports and briefings.
● Ability to prepare working translations.
● Excellent communication skills including the ability to write/originate routine and non-routine correspondence and reports.
● Ability to evaluate and determine priorities and make recommendations for the supervisor’s information flow and calendar.
● Ability to maintain effective client relationships and proactivity in servicing clients.
Enhanced WHO Global Competency Model:
who-enhanced-competence.pdf
– Teamwork
– Respecting and promoting individual and cultural differences
– Communication
– Producing results
– Knowing and managing yourself
Excellent knowledge of written and spoken English
Other Considerations (e.g. Physical Workplace Condition, if other than normal office environment; IT Skills; etc.)
· Work requires the use of word processing or other software packages, and standard office equipment.
· Formal or self-training in the use of standard office software.
· Training in Oracle-based or other ERP systems an asset.
· Work requires the use of word processing facilities to create, edit, format and print correspondence and documents; spreadsheet and visual presentation software; extensive use of e- mail and scheduling software to improve communications both internally and externally, Oracle/GSM for administrative matters.
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at PHP 935,973 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements
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