Wi-Fi Engineer

Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.

Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.

Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.

ITSGC Department Context

• The Global Telecoms & Client Services (ITSGC) department within ITS provides global communications and client services, products and support for all member organizations across the World Bank Group. Services provided by ITSGC include global network, unified communications (Telephony and Video-conferencing), end-user device and mobility service provisioning, IT support (Helpdesk, front-line IT support and IT training), rapid application delivery services for the entire World Bank Group, as well as coordination and implementation of all infrastructure projects facing World Bank Group country offices.
• Position Overview: This position is a part of the World Bank Group’s Network & Infrastructure Delivery Unit (ITSNI), which falls under ITSGC. ITSNI is seeking a WiFi engineer to join our team in Chennai, India.
• The ideal candidate will have a solid understanding of WiFi fundamentals and troubleshooting techniques along with hands-on experience with Cisco wireless LAN controllers and access points.

Essential Job Functions:

• Maintaining WBG’s WiFi infrastructure for HQ and country offices.
• Designing new WiFi deployments using the industry standard planning tool Ekahau.
• Enhancing the team’s proactive monitoring capability by creating automated reports/alerts (using Splunk, DNA Center) for network events.
• Updating documentation (drawings, spreadsheets, procedures) of the network and producing reports in a fashion that is useful for peer and management review.
• Handling escalation calls from the NOC, performing triage, resolving problems, or escalate to team members.

Selection Criteria

• Bachelor’s or Master’s degree in Computer Science or a related field with 2 years WiFi engineering experience in a large-scale enterprise network OR equivalent combination of education and experience.

Required Skills/Abilities:

• Demonstrated experience in a large enterprise WiFi network.
• Hands-on experience with Cisco 9800 wireless LAN controllers is required.
• Hands-on experience with Cisco access points, Cisco DNA Center, and wireless FlexConnect/local modes is required.
• Sound understanding of TCP/IP, WiFi beacons and probes, DHCP, DNS, mDNS, WPA2/3, WiFi 5 and WiFi 6 standards.
• Sound knowledge of packet capture tools (e.g., Wireshark, tcpdump) and the ability to analyze them.
• Hands-on experience with 802.1x authentication, Splunk, and ServiceNow is required.
• Sound understanding of RF fundamentals (2.4, 5, and 6 GHz spectrums), RSSI, SNR and how they impact client performance is required.
• Sound understanding of RF design best practices – i.e., access point placement, power settings, cell size, etc. – is required.
• Working experience with the Ekahau WiFi planning and troubleshooting tools is required.
• Ability to work and learn independently, with minimal supervision is required.
• Fluency in English (written and verbal), teamwork and interpersonal skills, and the ability to communicate with all management levels are required.

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=27358&site=1