Job description
About us!
DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways for a life free from violence and fear.
To learn more about DVConnect, visit https://www.dvconnect.org/ .
Position Overview
** It is a genuine requirement of this position to be filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991. **
- Employment Term: Permanent part-time (inc. evening and weekends)
- Location: ON-SITE, Central Office (Brisbane, QLD)
- Remuneration: Social Community Home Care Disability Award Level 5 (pay point dependent on qualifications and relevant experience). Superannuation.
As a Senior Practitioner on the Womensline team, you will provide on-shift support through quality mentorship and offering ongoing best practice advice. You will also promote reflective practice, offer constructive guidance, and conduct effective debriefing sessions. You will actively engage with inbound calls and referrals, complete accurate assessments to maximise the service user’s safety and demonstrate appropriate responses to managing risk. Additionally, you will also be the primary point of escalation for counsellors and, as directed by the Team Leader, responsible for managing high-risk and complex cases.
Your focus will also be on improving and maintaining team performance and ensuring professional assessments align with DVConnect’s practice standards and the Human Service Quality Framework (HSQF). At times, you will undertake quality and training activities, such as supporting the clinical induction of new team members when required.
Position Requirements
- Completed tertiary qualification in Behavioural Science, Social Work, Human Services, or other relevant fields acceptable by DVConnect.
- Minimum two (2) years of professional experience in the social and community services sector at a mid-senior level role.
- Professional experience in assessing risk and demonstrated ability to respond appropriately (e.g., safety planning, engaging with appropriate services to meet caller’s needs, etc.)
- Knowledge and understanding of the Domestic and Family Violence Act 2012, Domestic Violence Orders and Child Protection Act 1999 (or willingness to obtain).
- Demonstrate knowledge and understanding of the effects, causes and dynamics of domestic and family violence.
- Demonstrated ability to build, maintain, and enhance relationships with a wide range of stakeholders, including both government and non-government organisations.
- High level of empathy and cultural awareness when engaging with diverse groups; including working towards supportive and culturally safe spaces for Aboriginal and Torres Strait Islander peoples.
- Positive Notice Blue Card and National Police Check, or willingness to obtain before commencing employment.
- Committed to attending DVC’s Central Brisbane Office for all shifts.
- Must be available to attend mandatory onboarding training and shadow shifts before commencing permanent roster.
- Valid photo ID.
- Right to work in Australia.
What’s in it for you?
- Salary package up to $15,990 per financial year.
- Receive best practice clinical supervision and supportive 1:1 catch ups with your dedicated Team Leader.
- Access free professional and confidential mental health and wellbeing support for personal and work-related issues through EAP Brisbane.
- Inclusive team environment.
- Regular staff wellness activities. Fun fact: We love to pair our activities with lots of food!
If you are interested in applying for this position, please submit your application via the ‘Apply Now’ button.
For more information, please reach out to Nat on 0402 573 252 or [email protected] using the subject line: Womensline Senior Practitioner enquiry via EthicalJobs.
DVConnect is an equal opportunity employer. We acknowledge the Aboriginal and Torres Strait Islander people as the traditional custodians of the land in which we live and work and, therefore, support their right of self-determination. We are committed to creating an inclusive environment where employee diversity, such as gender, age, culture, disability (physical or mental health), religion, sexual orientation, etc., is recognised and celebrated.