WSSC Office Manager

The office manager performs critical administrative duties for the Williams Student Services Center (WSSC) for the Gallogly College of Engineering academic advising unit. Ensures effective daily office operations through serving as a professional front-line resource to students, employees, or the outside public.

• Maintains office files that may be of a confidential nature.
• Receives incoming calls for office personnel and refers to appropriate person.
• Records messages or responds to caller with routine information.
• Serves as a contact person for other employees or the outside public.
• Provides information regarding location or availability of materials, resources, and services.
• Responsible for preparing correspondence.  Reviews and responds to routine correspondence for the office personnel.
• Makes copies and assembles materials.
• Opens, routes, and prepares incoming and outgoing mail.
• Performs related duties as assigned to successfully fulfill the function of the position.

Required Education and Experience: High School Diploma or GED, AND;

• 24 months office, clerical, or administrative experience.

Skills:

• Knowledge of office procedures and customer service skills.
• Proficient with Microsoft Office Suite (Word, Excel, and Outlook).
• Ability to take direction to work independently and as a team player.
• Excellent interpersonal skills and demonstrates cultural sensitivity and competence.
• Must be detail-oriented for information and data accuracy.
• Demonstrates excellent written and verbal communication skills.
• Basic math skills.
• Highly organized and able to handle multiple projects and deadlines.

Advertised Physical and Environmental Requirements:

• Sit for prolonged periods.
• Engage in repetitive motion.
• Use of computer and telephone.
• Stand, stoop, bend, and reach.
• Communicate effectively.
• Standard office environment.

Departmental Preferences:

• Higher education background with experience working with students.
• Experience with OU systems, processes, and procedures.
• Ability to work with sensitive and confidential information.
• Experience in Zoom, Cognos and Qualtrics a plus.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.