Young Adults Outreach Case Manager – Aboriginal and Torres Strait Islander

• Full time – 76 hours per fortnight
• $47.50 – $49.65 per hour + Superannuation + NFP Salary Packaging

• Rainbow Tick accredited organisation

About the Role:

As the Young Adults Outreach Case Manager, you will play a vital role in VincentCare’s Young Adults Outreach Support Services program. This program was established to provide support to homeless young people by assisting them to secure and maintain affordable housing and addressing unmet needs through an assertive outreach case management process.

Using a client-centered approach, you will work alongside young people to develop their comprehensive case plans and assist them in achieving their goals. The position supports all young people who access the Northern Community Hub whilst also providing specialist support to Aboriginal and Torres Strait Islander young adults in the form of a Portfolio.

Utilising previous experience, the Portfolio Case Manager will provide collaborative case management for young people who identify as Aboriginal and Torres Strait Islander who are experiencing homelessness. Additionally, you will provide support in addressing needs such as: trauma, alcohol and other drugs, physical illness, psychosocial disability and/or mental health.

VincentCare Victoria:

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

Working with VincentCare:

A key strategic priority is attracting and retaining skilled and committed employees aligned to our values. VincentCare has over three hundred dedicated, talented and enthusiastic staff working across a range of programs and services and offers a number of benefits including:

• Career Development opportunities
• Employee Assistance Program
• Salary Packaging
• Choice of Superannuation fund
• Family friendly and flexibility
• Study leave
• The Ozanam Scholar Bursary

Diversity and Inclusion

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

About you:

You are an appropriately qualified professional with experience in providing comprehensive case management, planning and support to assist clients within a homelessness setting.

You have experience in maintaining constructive, empathetic, supportive and respectful working relationships particularly for an integrated service response. Your experience and ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people is second to none and has enabled you to achieve desired outcomes as defined by your clients.

Key Selection Criteria:

• Experience in and a broad understanding of the homelessness services and community services sector
• Experience in working with Aboriginal and Torres Strait Islander young people with multiple and complex needs
• Demonstrated understanding of, and an ability to implement, case management principles including person-centred, strengths-based practice and trauma informed approaches
• Demonstrated knowledge working with external agencies and the ability to create positive lasting relationships
• Demonstrated ability to build and maintain positive relationships with young people and empower them to maximise their potential through the development of independent living skills and pro-social community engagement
• Demonstrated ability to establish & maintain positive and productive working arrangements with a range of government and non-government stakeholders
• Can demonstrate excellent interpersonal verbal & written communication skills and high computer literacy

How to apply:

To submit your application please click ‘Apply Now’ by the closing date. Applicants must submit their CV together with a detailed and separate response to each of the key selection criteria in the position description, attached.

If you would like to have a confidential discussion regarding the role please contact Emily Page on 0409 459 022.

VincentCare welcomes applications from people from diverse cultural & linguistic backgrounds including people who identify as Lesbian, Gay, Bisexual, Trans, Intersex, Aboriginal and/ or Torres Strait Islander peoples.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

All appointments within VincentCare are subject to satisfactory completion of a police check and character/performance reference checks. Police checks will be undertaken for the selected candidate prior to any job offer being confirmed. Police checks are also undertaken on a periodic basis during the period of employment.

All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.

The incumbent for this position must have and maintain a current Victorian Working with Children Check or equivalent.