Youth Intake Specialist – RSI

tendersglobal.net

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview: The Youth Intake Specialist assists clients seeking to access Refugee School Impact services by conducting eligibility screenings, sharing up-do-date information about programs, carrying out Refugee School Impact enrollment, connecting eligible community members with IRC services, and referring them to external service providers.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Maintain up-to-date knowledge and eligibility criteria for the Refugee School Impact program.

• Conduct eligibility screenings for internally and externally referred clients to Refuge School Impact.

• Support client enrollment into the program and refer ineligible clients to community resources as applicable.

• Detail each client interaction in accordance with established requirements. Input client information in database(s) and assist with tracking and reporting as needed.

• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.

• Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree in social work or related field of study preferred.

Work Experience:

• Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.

• Experience working with refugee and/or immigrant populations strongly preferred.

• Experience working with youth strongly preferred.

Demonstrated Skills & Competencies:

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.

• Demonstrated success working and communicating effectively in a multi-cultural environment.

• Valid driver’s license and insurance with a willingness to conduct home visits for program enrollment.

• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

• Attention to detail and accuracy in work product.

• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.

• Fluency in a second language such as Pashto, Dari, Spanish, Farsi, Arabic, Burmese and Swahili is highly desirable.

Working Environment:

• Standard office environment and client home visits.

• May require occasional weekend and/or evening work

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.