United Nations Children's Fund
tendersglobal.net
Job Description
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Description
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Under the supervision of the Fund Raising Officer, and in close collaboration with the Fund Raising Associate (Database Management and Reporting) and colleagues from the Communications and Programme unit, the Fund Raising Associate will support the implementation of the Private Sector Plan 2023-2027, with a focus on the individual donors’ programme.
The Fund Raising Associate will have primary responsibility for developing and maintaining relationships with UNICEF’s new and existing donors. This will include welcoming donors to the organisation, updating them on how their much-needed donation is helping children, and informing them of new or different ways to donate.
Key Responsibilities:
- Supports the implementation of fundraising campaigns and events for acquisition and conversion of private individual donors, increasing donors’ retention, loyalty, and lifetime value.
- Review and update the Individual donors’ communication cycle, develop, and implement supporters’ engagement plan and loyalty programme, in collaboration with relevant staff members (from Fundraising, Communications, Program sections) and partners (e.g., online agency, telemarketing consultants/agencies, various service providers (e.g., printing houses, video production companies, online agencies etc.).
- Plan, coordinate, monitor and implement regular telemarketing campaigns in close collaboration. with the Telemarketing consultants/agency.
- Plan, coordinate, monitor and implement regular e-mail campaigns in close collaboration with the Fundraising and Communication team.
- Provide support to the implementation of Digital Fundraising Campaigns.
- Update existing and create new donor care and communication materials in cooperation with relevant staff members and service providers (e.g., printing houses, video production companies, online agencies etc.).
- Build and maintain relationship with individual donors and supporters.
- Improve the supporter’s experience online through optimized donation page with engaging content.
- Provides technical/administrative support to the fundraising section upon request. Supports procurement of services process. Performs assigned administrative tasks inside and outside of VISION.
To qualify as an advocate for every child you will have…
- Education: Completion of secondary education, preferably supplemented by technical or university courses related to the field of work.
- Work Experience: At least six years of practical professional work experience in Fundraising, Marketing and Communications with specific focus on donor/ customer care and support. Previous experience in telemarketing would be an asset.
Skills:
- Excellent communication, interpersonal skills, content creation and writing skills.
- Strong organizational, planning and coordination skills.
- Technical background and skills in the use of e-mail tools (MailChimp) and mobile messaging applications.
- Strong analytical skills and attention to detail.
- Drive for results.
- Experience in reporting on qualitative and quantitative analytics.
Language Requirements:
- Fluency in English and Bulgarian.
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To qualify as an advocate for every child you will have…
To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this internship posting.
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