The role of Administration Officer is demanding and diverse within a very busy department whose objective is to offer a fully comprehensive service to its many prestigious clients. The ability to build strong relationships with clients & cadets to develop confidence and trust, to maintain a long-term working relationship is imperative. Strong administrative support is seen as essential in achieving Company Objectives ensuring CMT exceed customer requirements.
Key Responsibilities
Provide administrative support for department
Assist in organisation of company presentations / meetings / careers events etc.
Build good relationships with clients with the use of effective communication and excellent customer service
Gain and develop good general knowledge of client companies and their contract requirements.
Respond effectively and efficiently to all client / cadet queries
Help devise, develop, and implement & maintain good administrative practices by:
Updating and maintaining trainee database / personnel files
Coordinate cadet availability around exams / courses for attendance of various medical / visa appointments
Process applicants’ documentation ensuring all documentation is received prior to commencement of course
Process documentation ensuring cadets / clients have required documentation prior to cadets going to sea
Process Visa applications / arrange embassy appointments
Book domestic / international travel and accommodation
Process Visa applications / arrange embassy appointments
Determine medical / vaccination requirements as per company requirement and facilitate appointments
Communicate with candidates through recruitment process from application to acceptance stage
Liaise with Agents / Captains / Vessels to find available berths for cadets / repatriation arrangements
Apply for flagged state documentation
Adhere to and comply to ISO 09001 standard
Always maintain confidentiality of the Company and adhere to the principals of the Data Protection Act 1998; information should never be disclosed to third parties without expresses permission
Ensure the appropriate standards of Health and Safety are adhered to in line with the Northern Marine’s Health and Safety Policy also inclusive of current and future legislation
Any other duties required
Candidate Requirements
Essential
Sound education at Standard Grade level or equivalent
Comply with GDPR regulations and ability to always maintain confidentiality
Ability to communicate clearly
Comply with ISO standards
Professional & pleasant telephone manner
Good team attitude
Attention to detail with methodical approach to work
Work effectively under pressure
Reliable, flexible and adaptable
Desirable
HNC/HND in business administration or related subjects
Previous experience of working in a busy office atmosphere
Previous experience in devising and implementing administrative procedures
Closing date: 23rd Feb 2024
Expected salary
Location
United Kingdom
Job date
Thu, 15 Feb 2024 04:42:41 GMT
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