Assistant Director, Financial Aid

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Position Details
Position Information

UNT System Overview	Welcome to the University of North Texas System . The UNT System includes the University of North Texas in Denton and Frisco , the University of North Texas at Dallas and UNT Dallas College of Law , and the University of North Texas Health Science Center at Fort Worth . We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Posting Title	Assistant Director, Financial Aid
Department	UNT-Financial Aid-164860
Job Location	Denton
Full Time/Part Time	Full-Time
Retirement Eligibility	TRS Eligible
Additional Retirement Information	For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php .
Salary Information	Salary commensurate with experience
Department Summary	Financial Aid & Scholarships (FAS) is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT’s enrollment success.
Position Overview	The Assistant Director of Financial Aid – Scholarship Management System (SMS) will be responsible for the maintenance and on-going development of UNT’s Scholarship Management System (Blackbaud) and serve as a member of the Financial Aid & Scholarship (FAS) Leadership Team. This position will serve as project lead for on boarding new Blackbaud users, maintaining and/or enhancing services for existing users, and serve as the main point of contact with the SMS vendor. Position will manage the processing of scholarships awarded via Blackbaud and supervise the team (1.5 FTE) tasked with related scholarship processing and customer service duties.

Additional Posting Details

Minimum Qualifications	Bachelor’s Degree in related field and four years of professional related experience; or any equivalent combination of education, training and experience.
Knowledge, Skills and Abilities	• Proficiency in MS Office. • In depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate. • Ability to problem-solve, multi-task and organize in a fast-paced collaborative environment. • Ability to effectively communicate. • Develops and maintains effective working relationships. • Remains current in profession.
Preferred Qualifications	The preferred candidate will possess the following additional qualifications: Thorough knowledge of federal and state rules and regulations related to financial aid & scholarship administration. Thorough knowledge of University policies and procedures related to financial aid & scholarship administration (or ability to rapidly assimilate). Prior experience with PeopleSoft. Prior experience with Blackbaud (or a similar Scholarship Management System) Strong problem-solving skills. Strong critical thinking skills. Strong leadership skills. Ability to communicate effectively with diverse populations verbally and in writing. Ability to develop and maintain effective working relationships. Ability to work independently.
Required License / Registration / Certification
Work Schedule	Monday through Friday, 8am to 5pm, with occasional evenings/weekends
Driving University Vehicle	No
Security Sensitive	This is a security sensitive position.
EEO Statement	The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title	Asst Director, Financial Aid
Physical Requirements	Lifting up to 10 pounds, Pulling , Pushing, Reaching, Sitting, Twisting, Writing, Grasp, Talk or Hear, Ability to communicate

Job Duties

o	Manage and maintain UNT’s Scholarship Management System (Blackbaud) to include troubleshooting technical and functional needs for end users and serving as main point of contact with vendor, Blackbaud.

o	Serve as project lead for on-boarding new users, updating existing users application and/or required reports, and implementing improvements to existing configuration and business processes.

o	Serve as a member of the FAS Leadership Team and supervise the team (1-2 FTE) tasked with posting scholarships awarded via Blackbaud, providing related external and internal customer service, and completing related quality controls.

o	Provide training, guidance, and written policy/procedures to department users, direct reports, and applicable customer service and advising staff.

o	Review and analyze existing policy, business processes, and practices to identify needed improvements with goal to develop and maintain best business practices.

o	Review and analyze awarding data with goal to identify and implement effective quality controls and ensure the effective and meaningful use of scholarship funds.

Posting Detail Information

Posting Number	S7678P
Position End Date (if temporary)
Special Instructions to Applicants
Quicklink for Posting	https://jobs.untsystem.edu/postings/79567

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Assistant Director, Financial Aid

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