Computer Support Technician

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Type of Position:
Professional Staff – Information Technology

Workstudy Position:

No

Job Type:
Regular

Work Shift:

Sponsorship Available:

No

Institution Name:
University of Arkansas Pulaski Technical College

University of Arkansas – Pulaski Technical College at North Little Rock is an integral part of the Arkansas Technical and Community College System maintained by the State of Arkansas. The college is governed by the University of Arkansas System Board of Trustees and a seven-member Board of Visitors and derives its support largely from student tuition and fees and legislative appropriations.
UA – Pulaski Tech, a comprehensive two-year college, offers associate degree and certificate programs for students who plan to transfer to four-year colleges and universities and/or for career preparation and advancement. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
For general application assistance or if you have questions about a job posting, please contact Human Resources at (501) 812-2839.

Department:
Network Operations

Department’s Website:

Summary of Job Duties:
• Resolves hardware or software problems in response to user questions and requests for assistance by diagnosing the source of malfunctions, recommending corrective actions, and/or consulting with appropriate staff or vendor.
• Installs, configures, upgrades, or replaces microcomputer hardware and software for users.
• Evaluates and makes recommendations for necessary adjustments to applications to satisfy user requirements.
• Provides recommendations on the purchase of user hardware and software.
• Assists in planning, preparation, and conducting seminars on software, hardware, network or other computer related topics.
• Performs other duties as assigned.

Qualifications:

The formal education equivalent of an Associate degree in computer science, mathematics, or a related field. OR Completion of technical training in computer science, information technology, or a related field acquired from a vocational, military, or industrial setting plus one year of experience in computer support. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Additional Information:

Salary Information:

30,000.00

Required Documents to Apply:

Resume

Optional Documents:

Special Instructions to Applicants

Recruitment Contact Information:

Moses Thomas, Director Computer Operations, [email protected]

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

University of Arkansas – Pulaski Technical College is committed to providing a safe campus community. Title IX protects the college community from sexual harassment in a school’s education programs and activities. This means that Title IX protects the college community in connection with all academic, educational, extracurricular, athletic, and other programs of the school, whether those programs take place in a school’s facilities, in college transportation, at a class or training program sponsored by the school at another location, or elsewhere.
 

We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:
Yes