Customer Service Advisor (German Language Speaker)
Hilton Grand Vacations
Job DescriptionJob Title – Customer Service Advisor (German Language Speaker)Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations)Location – Hybrid/RemoteHours and shift pattern – The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and weekend work on a shift/rota basis.We are now recruiting for a German Speaking Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre.What will I be doing?Successful candidates will handle both inbound and outbound calls from members and owners, confirming reservations, making payments, securing benefits and advising on other account queries. The role requires individuals to provide excellent service and to maximise sales opportunities to drive revenue and provide a personalised service to guests.As a Customer Service Advisor, you will assist our owners, members and guests and be responsible for:
QualificationsWhat are we looking for?
Skills considered desirable but not essential.
About us – Hilton Grand VacationsApplicants should note that Diamond Resorts (Europe) Limited is part of the Hilton Grand Vacations Inc. group of companies. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV.To find out more or contact us directly, please email UKRecruitment@hgv.com
Lancaster
Sun, 05 May 2024 03:14:37 GMT
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