Customer Support

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Job description

  • Are you a passionate individual who has exemplary customer support? We want you!
  • Join a progressive & supportive Not-for-Profit organisation!
  • Full Time role available – Based in Nerang

Who is Carinity?

Carinity is a not-for-profit, values-driven organisation, which has been making a real difference in people’s lives since 1949 through comprehensive and integrated community services including residential aged care, retirement living, home care, schools, disability support, counselling, youth accommodation and chaplaincy in hospitals and prisons.

For more information about Carinity, please go to our website carinity.org.au.

About the role

Reporting directly to the Lifestyle Coordinator, you will support the Home Care operations, working within a team to administer the day-to-day office activity, manage the roster and be the first contact for all enquiries. Your ability to manage your workload is critical to your success.

What do I need for the role of Customer Support?

  • Previous staff scheduling/rostering, payroll, and data entry experience is desirable but not essential as will teach
  • Strong communication skills with the ability to clearly communicate with clients, families, and team members
  • Demonstrated experience in fast paces Office Administration and proficient with Microsoft Office suite
  • Great attention to detail with strong time management skills
  • Experience using a customer data base

The bonuses of joining the Carinity team

  • Feel like part of the family working with a supportive locally based coordination and care team.
  • Access to our Employee Assistance Program for our staff and their immediate family.
  • Access to extensive not-for-profit salary packaging options (pay less tax).
  • Join one of Queensland’s largest, and most experienced, aged care providers.
  • Be part of a value driven organisation, with a culture of caring for others.
  • Ongoing training and development to reach your full potential.

How do I apply?

Carinity is after motivated and enthusiastic candidates who are committed to working with Carinity to make a real difference. If this sounds like you, we want to hear from you!

To apply or view more information, including the position description, visit here, or see the attachment below.

Applications should include a brief cover letter and Resume that addresses the Essential Competencies and Experiences.

Carinity actively encourages and invites applications from people with disabilities and Aboriginal and Torres Strait Islander people for all our positions.

For further information only please contact Carinity Home Care – South Coast on 5638 3460 during business hours.

Applications for this role will take you to the employer’s site.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this job posting.

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