About the job

Under the direct line management of the Economic Recovery Team Leader, this role entails serving as the primary focal point for communication and contact with programme participants to ensure effective and quality implementation of Economic Recovery activities. The Economic Recovery Assistant will serve as the receptionist at DRC’s livelihoods center and provide intake sessions to enroll people of concerns in the programme. The incumbent will provide support to Economic Recovery Officer Wage Employment & Private Sector Engagement and Economic Recovery Officer Self-Employment & Venture Support to ensure the smooth implementation of the activities. The Economic Recovery Assistant is expected to coordinate with the officers to receive market-related information and technical guidance and to share information and opportunities with the livelihoods center visitors on a daily basis.

The role of this position focuses on provide support to programme participants to select self or wage employment pathways based on previous experience and advise based on social and capacity assessment.

Duties and Responsibilities:

Main Programme Implementation Tasks:

• Conduct wage and self-employment intake sessions with potential programme participants from refugee and host communities in the geographic area of assignment.
• Constantly share feedback and observations about intake forms and local community trends with the Economic Recovery Team Leader.
• Conduct quality follow-up sessions with Economic Recovery activities’ participants and ensure feedback is reported to component Officers and Economic Recovery Team Leader.
• Ensure possible protection and safety risks are captured within the intake sessions to ensure tailored Economic Recovery support and referrals based on needs identified, if required.
• Support Economic Recovery Officer Self-Employment & Venture Support in communication with programme participants to ensure effective implementation of self-employment processes in home-based business and micro-small medium enterprise start-up support which includes, but not limited to, training invitation, follow-ups, attending selection committee, and confirmation of grant items.
• Support Economic Recovery Officer Wage Employment & Private Sector Engagement in communication with programme participants to effectively assess job seekers to be referred to the appropriate activity, which includes, but not limited to, monitoring visits, and job seekers contact and referrals.
• Maintain the documentation of required tools and forms archived and uploaded online.
• Act as the receptionist for the livelihoods center to welcome visitors and respond to queries.
• Work closely with Economic Recovery Officer Wage Employment & Private Sector Engagement and Economic Recovery Officer Self-Employment & Venture Support to remain up to date on the Economic Recovery team activities
• Provide constant feedback on the outreach activities of Economic Recovery team and advise on enhancing outreach to host and refugee communities in the geographic area
• Engage in outreach activities related to the programme (with community members, local NGOs, and private sector contacts)
• Contribute to the organization of regular program monitoring of program activities through site monitoring visits and FGDs, assure proper utilization and documentation of program monitoring tools, and prepare reports on the findings with action plans.
• Support data collection of any assessment/research that may arise during the duration of the program.

Technical support:

• Contribute to the programme review meeting based on field observations and the technical review of intake tools used for the implementation of the programme.
• Assist Economic Recovery Officers to ensure programme participants are linked with livelihood opportunities based on market trends and in line with DRC’s decent work framework.

Coordination & Representation

• Under the supervision of the Economic Recovery Team Leader, proactively seek, assess, and report new opportunities in regard to activities under the responsibility
• Promote and ensure an active engagement and networking with relevant national authorities and other stakeholders to contribute to the effective implementation of DRC programmes.

Monitoring & Evaluation

• Ensure intake sessions are implemented according to MEAL requirements and inform Economic Recovery Team Leader and MEAL focal point activities about corrective actions needed.
• Facilitate the communication between MEAL team and programme participants to ensure the timely implementation of MEAL plans.

Other

• Any other tasks assigned by first or second manager in line with the role focus.

About you

To be successful in this role we expect you to have undergraduate’s degree or higher in business management, economics, finance, social science or other relevant fields.

Moreover, we also expect the following:

Required

• Minimum 1 year of practical experience in economic recovery/livelihood working for an INGO
• Experience in working on individual assessments focus on vulnerability and capacity.
• Experience working in the humanitarian field with displaced individuals (preferably experience of working in Southern Turkey)
• Understanding refugees’ rights and protection issues, children, and women
• Excellent skill in MS Word, and Excel.
• Fluency in Turkish and Arabic
• English is a strong asset.

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 9 Months (The duration of the contract is subject to funding approval)

Band: I – Non-Manager

Designation of Duty Station: Kilis Office

Start date: 01.04.2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for nationals; please refer to drc.ngo under Vacancies.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

We strongly encourage internal candidates to apply. Internal candidates are defined as (a) current employees or consultants presently employed by DRC or (b) individuals who have held a contract with DRC for a minimum of six months within the last 12 months.

Closing date for applications: February 10, 2025

For further information about the Danish Refugee Council, please consult our website drc.ngo.