Head of Victim Services

Job title:

Head of Victim Services

Company

Gwent Police

Job description

Are you ready for a rewarding Career? To enable us to deliver outstanding policing for everyone, we need a diverse workforce with a range of skills and abilities to deliver a first-class service to the communities of Gwent.Role OverviewGwent Police are looking for a new Head of Victim Services to lead the delivery of victim and witness care services in Gwent on behalf of the Police & Crime Commissioner for Gwent and Gwent Police.You will ensure strategic frameworks exist to enable Gwent Police to be at the cutting edge of service delivery to victims and witnesses, ensuring they are supported throughout the justice process and receive the information, support and guidance they need to cope with their victimisation, to reduce the long-term impact on future emotional, mental and physical wellbeing.You will work with Gwent Police and partners to ensure the organisation is constantly evolving, delivering outstanding service, when people need it most.In this role, your main responsibilities will be:

• Develop and maintain strategy for Gwent Police with external agencies involved in the criminal justice process with the aim of improving the victims and witnesses’ journey through the criminal justice system.
• Lead Gwent Police’s victims and witness services and teams to ensure victims and witnesses of crime and anti-social behaviour in Gwent receive a consistent and high-quality service, and,
• Represent Victim and Witness Services at appropriate strategic governance boards to:
• evidence best practice,
• review performance,
• highlight service risks and
• collaborate with enabling departments with the overarching aim of improving service delivery.

Skills, experience, and qualifications required:

• Must possess a management qualification or relevant experience in managing people.
• Educated to degree level or equivalent or relevant working at a strategic level in a complex, public sector organisation

If you would like any more information about the role, please contact Superintendent Philip O’Connell, Head of Quality Investigations and Victims (philip.oconnell@gwent.police.uk).HOW TO APPLYIf you think you have the skills and passion for this role, please click the link below to view the role profile. If you think this is the role for you, please complete an application, evidencing against the required attainments (usually found on the last page of the role profile, the word count for each area can also be found on this document).Please note the titles of the areas you are required to evidence (as per the person specification) are pre-populated on the application form. Please refer to the person specification to find further information of the evidence required under each heading.Please also refer to the candidate guidance attached below which provides more detail on how to complete your application.INTERNAL CANDIDATES: Please note that we are unable to progress you to shortlisting unless we have received your Line Manager Approval form. Please submit this in line with the closing date. Thank you.What are our benefits:Here at Gwent Police, we value our employees, and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as:

• Generous annual leave entitlement that rises to either 29 or 30 days depending on grade plus 8 bank holidays
• Employee Assistance programme and a range of wellbeing support programmes
• Free access to on-site gyms
• Discounts from various retailers via the Blue Light Scheme and Vectis Card
• Cycle to Work Scheme
• Hybrid/Agile working (role dependant)
• Flexible working opportunities
• Local government pension scheme
• Range of support networks
• Generous maternity/paternity and adoption leave entitlements
• Generous sick pay provisions
• Option to become a member of UNISON, the public service union

Diversity and Welsh languageTo enable us to deliver outstanding policing for everyone, we need people from all backgrounds, with a range of professional and life experiences, so that we are truly representative of our communities.Gwent Police provide a positive action support programme for underrepresented groups. To find out more please email Brian & Clare via or visit our positive action page here: .We are proud to be a Welsh speaking policing service and welcome applications from candidates with Welsh Language skills.Disability Confident EmployerWe are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application.Document Attachment (English) Instance 1Document Attachment (Welsh) Instance 1Document Attachment (English) Instance 1Document Attachment (Welsh) Instance 1Document Attachment (English) Instance 1Document Attachment (Welsh) Instance 1

Expected salary

£51294 – 54879 per year

Location

Pontypool, Torfaen

Job date

Sat, 25 Jan 2025 00:54:23 GMT

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