ICT Specialist [Retainer]

The functional responsibilities include:

• Site Cleanup and Governance:

  • Identify and assess inactive or obsolete SharePoint sites.   

  • Collaborate with site owners to determine site relevance and usage.

  • Implement site policies to control site proliferation.

  • Define the lifecycle of sites by specifying closure and deletion timelines.

  • Ensure compliance with organizational guidelines and legal requirements.

• Site Closure and Deletion:

  • Create and manage site policies for automatic site closure and deletion.

  • Specify rules for when sites should be closed and deleted.

  • Communicate with site owners regarding site closure timelines.

  • Monitor site closure progress and enforce policies.

• Storage Optimization:

  • Monitor storage usage across SharePoint sites

  • Identify large files, outdated documents, and excessive versions.

  • Educate site owners on best practices for document management.

  • Implement version trimming to avoid unnecessary storage consumption.

• User Training and Support:

  • Provide guidance to site owners on site management best practices

  • Conduct training sessions on SharePoint governance and cleanup.

  • Assist users in understanding site policies and their impact.

• Reporting and Analysis:

  • Generate regular reports on site usage, closures, and deletions.

  • Analyze trends and recommend improvements.

  • Collaborate with IT teams to optimize SharePoint performance.

a. Education 

• Advanced degree (Master’s degree or equivalent) in Computer Science, Information Systems / Technology, or related field.

• A first level university degree with an additional two years of relevant experience may be accepted in lieu of an advanced university degree.

b. Required Work Experience 

• A minimum of five (5) years of experience with SharePoint Online Administration, Migration and/or  Governance

• Demonstrated recent experience in SharePoint permissions, site structure, and/or metadata

• Experience with Microsoft 365 Groups and associated site collections

c. Desired Work Experience

• SharePoint certification (e.g. Microsoft Certified: SharePoint Administrator)

• Experience with PowerShell scripting for SharePoint management

• Understanding of document retention policies and compliance

• Strong communication and collaboration skills

d. Languages

• Fluency in English (read, write, speak) is required. 

• Knowledge of another UN language (Spanish, Arabic, Russian, and Chinese) is an asset.

e. Other Requirement: **This is a home based position, the selected candidate is expected to follow EDT working hours (9 a.m. to 5 p.m. EDT Monday through Friday)**