Manager of Programme Quality Nigeria

ZOA’s Programme in Nigeria

ZOA has been working in Borno State in Nigeria since 2016 in 12 LGAs in Borno States and 3 LGAs in

Yobe State. We reach out to the internally displaced persons and vulnerable host communities with

emergency humanitarian & early recovery assistance to meet their needs. ZOA Nigeria focuses on

Food Security & Livelihoods, Wash, Education and Women and Youth empowerment.

Your challenge

• The responsibility of the Manager of Programme Quality (MPQ) is to ensure high quality programme
• design, implementation and monitoring and evaluation by providing line management with expertise
• and knowledge. In addition, the MPQ is responsible for the development of high quality project
• proposals for potential donors.

Your main tasks and responsibilities:

• The Manager of Programme Quality has been assigned with responsibility and holds delegated authority for:

Programmer quality:

• Advises and supports Country Director (CD) and Programme Managers (PGMs) on the
• development of the Country Strategy and Annual Plan;
• Responsible for the quality and consistency of programme and project planning;
• Responsible for adherence to ZOA policy and compliance with ZOA, donor, national and
• international guidelines, policies and standards in the implementation of projects;
• Develops, implements and maintains monitoring, evaluation and learning (MEAL) tools,
• including the use of standardized indicators;
• Development of beneficiary accountability tools throughout the programme;
• Ensures integration of ZOA strategic priorities, including gender, diversity and inclusion,
• climate resilience and Peace nexus;
• Coordination and exchange with other organizations, relevant authorities, donors and
• other key stakeholders;
• Ensures mainstreaming of protection and conflict sensitive project design and implementation.

Reporting/digital data collection:

• Contributes to the development of high quality project proposals and monitors
• consistency between donor proposals and Country Strategy;
• Contributes to on-time, high quality submission of donor reports and evaluations;
• Supports the CD and PGMs in the writing of the internal quarterly reports and annual
• review.

Knowledge management:

• Responsible for the development of knowledge management at country level and
• contributing to organisation-wide knowledge management and internal learning;
• Supports capacity building of the team on relevant topics such as MEAL and strategic
• priorities;
• Leads the development of innovative project proposals.

Leadership and management:

• Is member of the Country Management Team;
• Provides leadership to the Programme Quality and MEAL team;
• Supervises and periodically appraises the performance of staff reporting to the Manager
• of Programme Quality.

Authority:

The Manager of Programme Quality is authorized and accountable within the framework and limits defined in:

• The ‘Declaration of Authorization’ signed by the Country Director.
• The ZOA Country Management Charter;
• The agreed Country Strategy and Annual Plan;
• The projects as approved by the donors;
• ZOA’s quality management system.
• The Manager of Programme Quality is accountable to the Country Director.

Your profile:

Identity:

• The candidate is expected to fully support the vision, mission and Christian values of ZOA.

Knowledge & experience:

• University degree in a humanitarian, development or other relevant field;
• At least three years field experience in a fragile context, experience in the West-Africa region is considered an additional pre;
• Professional command of English;
• Expertise in one of ZOA’s sectors (Food Security & Livelihoods, Wash, Education and

Women and Youth empowerment);

• Expertise in one of ZOA’s strategic priorities (climate resilience, gender, diversity and inclusion, peace nexus, localization);
• Previous management experience is preferred;
• Research skills.

Skills & attitude:

• Conceptual flexibility;
• Logical thinker;
• Strong formulation and writing skills;
• Innovative;
• Management skills;
• Cross-cultural sensitivity;
• Result-oriented approach;
• Initiative;
• Interpersonal sensitivity.

Special conditions:

• Up to 25% may be required for travel in country.
• This is non-family duty station.
• Maiduguri duty station has R&R arrangements included.

We offer:

• ZOA offers you a challenging job, and a motivated team in Nigeria, and good benefits and
• remuneration which suit the NGO sector (including but not limited to: medical and other insurances,
• (contribution to) housing costs, training options and 29 leave days).

Source: https://www.zoa-international.com/