Membership Manager

Job Summary:

The position is responsible for the day-to-day administration of the membership and associates program function of the Boone and Crockett Club.

Supervisory Responsibilities:

Not applicable.

Membership Support:

Serve as a staff liaison to the Membership Committee and Professional Membership Sub-Committee providing administration support to the Membership Committee.

• Manage the set-up of virtual and in-person committee meetings, track committee attendance, assist with creation of agenda and meeting materials.
• Manage the membership activation process by maintaining prospective member matrix, potential member applications files, preparing ballots for new members, and managing welcome packets to new members.
• Maintain physical and digital membership files for each membership categories and membership ranks. This would include reporting to the Membership Committee Chair and Secretary of the Club.
• Maintain and update the Club’s database to track member records and membership current and historic committee information to produce a membership directory each year.
• Maintain and update Spouses information for the purpose of a directory.
• Track and maintain a database of Member participation in all Club activities.
• Coordinate the annual member dues process which includes reminders, invoices, tax/thank you letters and reporting back to the Director of Administration of the process.
• Assist members with access to online services by providing login procedures and troubleshooting support.
• Manage communication to members including Members’ Newsletter, member mailings.
• Assist Content Management Committee by emailing notices to committee members, compile, and format rolling summary, and assist the committee chair with other duties.
• Manage Membership merchandise program.
• Other duties as assigned.

Grassroots Associate Support:

• Manage Associates merchandise program. Work with design team for creative.
• Manage Associates program perks (incentive items). Work with design team for creative.
• Schedule and manage monthly email and physical mailing for Associate renewals. Work with design team to create and produce new materials as needed.
• Associates Program customer service
• OM sign up incentive program – ordering gift items, update tracking, answering questions, customer service, OM promo boxes for show season
• Other duties as assigned.

Required Skills/Abilities:

• Excellent management and supervisory skills.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Excellent attention to detail.
• Strong metrics/data-driven mindset.

Education and Experience:

• Bachelor’s Degree in related field preferred.
• 3 plus years’ experience managing busy multi-functional office.
• Experience working in a nonprofit or membership-based organization is preferred.
• Strong interpersonal, written and oral communication skills.
• Comprehensive knowledge of network computing, software and peripheral equipment.
• Proficient in Adobe products, Microsoft Products, Google Products, and Database software.
• Proficient in Knowi is preferred.
• Demonstrated ability to organize and coordinate virtual and in-person meetings.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• In person working with flexible schedules, Monday through Friday 7 am – 6 pm.
• Occasional travel is required.