People Services Assistant (Human Resources)

Job title:

People Services Assistant (Human Resources)

Company

University of the West of England

Job description

We are a creative, ambitious and inclusive People and Organisational Development team and we need you to assist us in providing a comprehensive proactive Human Resource (HR) service to members of the University Community. You will work as part of a collaborative People Services team who support each other by working together and in line with our University Values. The team share information and solve problems together in an innovative and enterprising way, always striving to provide the best possible service.

About this role: The role involves working within a fast paced, friendly, and supportive environment.

Our People Services Assistants are the first point of contact for queries and guidance relating to HR policy and procedures. You will take forward HR related issues that come into the People Services team via a range of sources, supporting with query resolution and/or signposting them on as required. Day to day, you will be involved in a range of tasks, such as processing contractual changes, UKVI and DBS process management, fixed term contract management and running and manipulating monthly reports for the team and managers.

About you: You don’t have to have worked in Higher Education or have been to university to apply for this role.

You will be confident with technology and very familiar with the features of Microsoft Office 365 such as Outlook mail and calendar; Word, Excel, PowerPoint and OneNote; and collaboration services such as Teams, SharePoint and Yammer.

You will understand the importance of confidentiality and will be a constructive, positive communicator who is capable of building rapport across a wide range of stakeholders.

You will have experience of working in a busy team, dealing with queries from a range of sources and experience of working on a telephone helpline would be beneficial.

Your attention to detail will be second to none, along with being able to demonstrate accurate data entry and a mind set for the continuous improvement of processes.

You will have experience of working collaboratively towards common goals and will be looking to enhance your own personal learning and development, as well as supporting the development of those around you.

Where is this role based?

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 36,000 students and 4,200 staff from right across the globe. Based in , one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

In addition to progressive pay rates, we offer a wide range of including generous annual leave and pension schemes as well as opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a .

We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive.

We particularly encourage applications from Black, Asian, Multiple Heritage or Other Minority Ethnic candidates as we are currently under-represented in these areas within UWE Bristol, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we welcome applications from those who identify as having a disability.

Further information:

If you would like an informal discussion about this opportunity, please contact Caroline Beer on 0117 328 7918 or email: .

This is a full time, permanent post, working 37 hours per week.

This role is a frontline support role, and you will be supporting a telephone, phone and in-person HR Helpline which opens at 8.30am each day, requiring cover to be provided until 5pm (Monday to Thursday) and 4.30pm (Friday).

To enable us to provide this service, the working pattern for this post will be Monday to Thursday, 8.30am to 5.00pm, and Friday, 8.30am to 4.30pm, inclusive of a 1 hour unpaid break each day.

This post is available on a job share basis.

UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time.

This role is campus based with some opportunity for home working at the current time, based around required on site activity and a flexible team rota to ensure continuous cover is provided on-site for our in-person customers.

As a employer, we welcome applications from those who identify as having a disability.

Interviews will take place in person, on our Frenchay campus.

The University’s normal practice is that new appointments will be made at the starting point of the grade.

Advice to applicants

We’d love to hear from you – if you are excited about joining us at UWE please complete our application form as soon as possible.

Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible.

Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role candidates must therefore be able to provide their own right to work in the UK.

Should you be shortlisted you will be asked to provide your right to work documents at your interview. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable.

Please note that UWE does not cover any visa or health surcharge costs.

Expected salary

£25138 – 28759 per year

Location

Bristol Area

Job date

Thu, 25 Jan 2024 08:19:11 GMT

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