Secretary

Job title:

Secretary

Company

NHS

Job description

Location: Flockton House, with cover at Ryegate Children’s Centre and Welfare HouseWe have a fantastic opportunity to join our dedicated team, supporting the Paediatric Speech and Language Therapy Service at Sheffield Children’s. This is a rewarding and varied role where you will help ensure the smooth delivery of an important clinical service.You will provide comprehensive administrative support to our busy Speech & Language Therapy Team, working with clinicians, patients, and their families. This includes managing appointments, handling referrals, supporting data validation and contributing to wider projects across the service.About You:You’ll have GCSEs or equivalent experience, with an admin or secretarial background, and good IT and audiotyping skills. You will be detail focussed, enthusiastic and enjoy working in a team.Join a passionate team at the heart of a caring and innovative Trust. Your contribution will help children and families access the support they need.Interviews: 25th JuneMain duties of the jobReporting into the Admin Team Leader, your responsibilities will include:Provide high-quality administrative support following Trust policiesManage clinic bookings, appointments and referrals using SystmOne and other systemsHandle telephone queries and communicate with families and professionalsMaintain accurate records and databasesSupport the team with project work and general administrative tasksContribute to the preparation of therapy resourcesProvide cover at other service sitesAbout usAt Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children’s health, improve experiences for patients and staff, and focus on our communities and population health.We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.DetailsDate posted30 May 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year per annum pro rata if part timeContractPermanentWorking patternFull-time, Part-timeReference number425-25-7212798Job locationsFlockton House18-20 Union RoadSheffieldS11 9EFJob descriptionJob responsibilitiesFor more information on the main responsibilities for this post, please refer to the job description and person specification.Please note that Sheffield Children’s uplift pay to meet the Real Living Wage, which is £12.60 per hour.Diversity StatementAt Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.#LI-Onsite Job descriptionJob responsibilitiesFor more information on the main responsibilities for this post, please refer to the job description and person specification.Please note that Sheffield Children’s uplift pay to meet the Real Living Wage, which is £12.60 per hour.Diversity StatementAt Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.#LI-OnsitePerson SpecificationQualifications & TrainingEssential

• Educated to GCSE standard or equivalent
• RSA II Typing / Word Processing or equivalent qualification or experience
• Excellent standard of written and oral English.

Desirable

• RSA III in typing

ExperienceEssential

• Experience of working as a secretary
• Experience of working in an office environment
• Experience of undertaking general office duties.
• Previous experience of working within a team
• Experience of setting up and maintaining filing systems
• Experience of dealing with the public

Desirable

• Previous experience of clerical work gained within a health service environment.
• Experience working in NHS settings.
• Experience of minute taking
• Understanding of medical terminology.

Knowledge and SkillsEssential

• High level of computer literacy with accurate keyboard skills.
• Competence in using a number of software packages: Microsoft Word, Excel, Powerpoint.
• Audiotyping skills
• Good written and verbal communication skills.
• Able to adapt to using new IT systems
• Understanding of commitment to confidentiality
• Understanding of and commitment to Trust Equal Opportunities Policy

Desirable

• Working knowledge of administrative processes and practices.
• Experience of using SystmOne

Personal AttributesEssential

• Organised and able to prioritise the workload.
• Ability to use own initiative and work as part of a team.
• Excellent telephone manner.
• Tidy approach to work.
• Calm under pressure.
• Flexible and adaptable to meet the changing needs of the service.
• Polite and helpful manner.
• Good attention to detail.
• Willingness to attend relevant training.

Person SpecificationQualifications & TrainingEssential

• Educated to GCSE standard or equivalent
• RSA II Typing / Word Processing or equivalent qualification or experience
• Excellent standard of written and oral English.

Desirable

• RSA III in typing

ExperienceEssential

• Experience of working as a secretary
• Experience of working in an office environment
• Experience of undertaking general office duties.
• Previous experience of working within a team
• Experience of setting up and maintaining filing systems
• Experience of dealing with the public

Desirable

• Previous experience of clerical work gained within a health service environment.
• Experience working in NHS settings.
• Experience of minute taking
• Understanding of medical terminology.

Knowledge and SkillsEssential

• High level of computer literacy with accurate keyboard skills.
• Competence in using a number of software packages: Microsoft Word, Excel, Powerpoint.
• Audiotyping skills
• Good written and verbal communication skills.
• Able to adapt to using new IT systems
• Understanding of commitment to confidentiality
• Understanding of and commitment to Trust Equal Opportunities Policy

Desirable

• Working knowledge of administrative processes and practices.
• Experience of using SystmOne

Personal AttributesEssential

• Organised and able to prioritise the workload.
• Ability to use own initiative and work as part of a team.
• Excellent telephone manner.
• Tidy approach to work.
• Calm under pressure.
• Flexible and adaptable to meet the changing needs of the service.
• Polite and helpful manner.
• Good attention to detail.
• Willingness to attend relevant training.

Expected salary

£24937 – 26598 per year

Location

Sheffield

Job date

Sun, 01 Jun 2025 05:40:49 GMT

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