Senior Cloud Project & Service Manager

tendersglobal.net

You will report directly to the Head of the Network and Data Centre Unit. You will work in close collaboration with variety of IT teams in particular with infrastructure and application teams. As you will be based in Warsaw some business travel to the EIB Headquarters is foreseen to meet with the larger team & in-house clients based in Luxembourg. This dynamic role not only offers the opportunity to impact our digital landscape but also enables you to engage with diverse teams and projects across Europe.
  • Set up and lead end-to-end cloud migration projects, providing project management expertise and oversight, ensuring on-time and on budget delivery without compromising high quality deliverables
  • Engage regularly with stakeholders, gathering their requirements, ensuring they’re accurately translated into technical implementations, and providing consistent updates
  • Collaborate closely with technical teams to design and implement robust cloud migration strategies
  • Oversee daily operations of cloud services, ensuring high availability, optimal performance, and the timely resolution of any emerging issues or disruptions
  • Monitor cloud service health metrics proactively, initiating swift interventions and solutions for disruptions or any signs of performance degradation
  • Implement, promote, and maintain cloud best practices throughout the organization, ensuring top-tier service resilience, security, and compliance
  • Act as the primary point of contact for Infrastructure cloud service-related inquiries, concerns, and issues, ensuring prompt and satisfactory resolutions
  • Coordinate seamlessly with vendors and third-party providers for cloud tooling, support, and enhancements, maintaining optimal service delivery
  • Continuously assess, research, and integrate the latest cloud technologies, tools, and services to maintain a competitive edge and ensure operational excellence
Qualifications:
  • University degree (minimum an equivalent to a Bachelor) preferably in computer science, information technology or related disciplines
  • At least 5 years of relevant experience in delivering IT Infrastructure Services with at least 3 years dedicated to cloud projects
  • Track record of managing migrations from on-prem to major public clouds: AWS, Azure, or Google Cloud
  • In-depth experience of at least one IT Project Management methodology such as PM2, PMI, PRINCE2, SCRUM
  • Experience with cloud cost management, optimization strategies, and budgeting
  • Experience with processes related to resource and capacity planning, IT service level management (ITIL) and IT quality assurance
  • Proven experience in delivering and managing cloud services post-migration, ensuring optimal performance and uptime
  • Excellent communication skills and ability to coach, mentor and provide direction to project team members
  • Excellent knowledge of English and/or French (*), with a good knowledge of the other. Knowledge of other EU languages would be an advantage

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