Student Benefit Consultant

Details

Posted: 29-Dec-23

Type: Full-time

Salary: Open

Categories:

Social Work
Staff/Administrative

Internal Number: R94995

Job Description
Provides leadership and supervision for the Benefit Coordinator team responsible for communications and quality customer service regarding the University’s health insurance requirements for students and the OSU Student Health Insurance program; consults with university staff, students, parents and administrators; supports the Assistant Director in developing and delivering presentations for colleges, departments, and regional campuses related to health benefits including new student orientations and special events/programs; performs special projects as assigned related to researching and recommending enhancements to student health benefits programs, implementing new programs or benefits changes, maintains accurate training manual; attends regular benefit vendor meetings and meetings related to special assignments; coordinates with vendors to manage activities related to ongoing administration and customer service; researches information in relevant systems and resolves problem and appeal issues. This position is Administrative & Professional, unclassified, is paid monthly and in accordance with the Disaster Preparedness and University State of Emergency Policy 6.17 this position has been designated as a Standby position for short- and long-term closures. Minimum Education RequiredBachelor’s Level Degree or equivalent combination of education and experienceRequired QualificationsBachelors Degree in health sciences or business administration; or equivalent education/experience required; experience with Microsoft Office products required; SIS research/reporting experience desired; previous supervisory experience desired; knowledge of health insurance enrollment and benefits systems desired; university policies and procedures desired; experience with multi-media presentation development and delivery desired; providing personal consultations, researching and analyzing benefit programs desired; strong issue resolution and communication skills and customer support focus desired.

Required: Bachelors Degree in health sciences or business administration; or equivalent education/experience; 6 years of relevant experience; experience with Microsoft Office products; previous supervisory experience; strong verbal and written communication skills; working knowledge of health insurance enrollment and benefit systems, experience with multi-media presentation development and delivery. Final candidate must successfully complete a criminal background check.

Desired: 8-12 years of relevant experience; SIS research/reporting experience; knowledge of health insurance enrollment and benefits systems; university policies and procedures; providing personal consultations, researching, and analyzing benefit programs; strong issue resolution and customer support focus.

The starting pay range for this position is: $49,800.00 – 66,400.00.

Office of Student Life Mission

The Office of Student Life fosters students development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

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About The Ohio State University
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.
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