View Vacancy – IT Support Officer (UKR24.276)

tendersglobal.net

View Vacancy – IT Support Officer (UKR24.276)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory

Protocol, Visits and Events

Job Description (Roles and Responsibilities)

The British Embassy Kyiv is part of a worldwide network, representing British political, economic and consular interests overseas. We are recruiting an experienced IT Support Officer (ITSO) to be part of the Corporate Services Team.

The main purpose of the job is to be the first point of contact and support the Country-Based Staff (CBS) on IT and mobile phone systems, as well as any other administrative tasks that might arise.

Roles and main responsibilities:

Being a first point of contact for staff for any IT-related issues;
Administration of IT systems, accounts, distribution lists and phone systems;
Administration of IT-related contracts with local service suppliers;
Set up and administration of IT in offices;
Maintain inventory of Embassy IT stock;
Procurement of office machinery and IT supplies locally and from the UK;
Software updates and hardware upgrades for IT systems;
Regular checks of IT operability in the Embassy premises;
Providing advice on IT-related policies;
Administration of mobile phones;
Arranging contracts for internet service and IT support at UK staff accommodation;
Any other ad-hoc administrative tasks relating to IT and telephony.

Essential qualifications, skills and experience

Fluency at C1 level in English and Ukrainian according to CEFR framework*, or equivalent;
At least 1 year experience in a System Administrator or IT Help desk role;
IT literacy;
Analytical skills and strong attention to detail;
Ability to work both autonomously and as part of a team;
Be resilient when working under pressure;

Required behaviours

Changing and Improving, Delivering at Pace, Managing a Quality Service, Working Together

Application deadline

4 August 2024

Grade

Administrative Officer (AO)

Type of Position

Full-time, Permanent

Working hours per week

Region

Europe, Eastern Europe & Central Asia

Country/Territory

Ukraine

Location (City)

Kyiv

Type of Post

British Embassy

Number of vacancies

Salary Currency

USD

Salary

1,810.37 (gross per month, including 19.5% Ukraine taxes)

Start Date

1 September 2024

Other benefits and conditions of employment

This is a full-time permanent contract, for 40 working hours per week including 1 hour per day for lunch.

The start date mentioned in the advert is just an expected start date. The appointment can start earlier or later depending on several factors.

British Embassy Kyiv will provide a full induction. The jobholder will have access to British Embassy Kyiv’s full learning and development offer, which includes the Foundation Programme in UK International Policy and Diplomacy and other related courses. This position provides an excellent opportunity to learn about the role of an Embassy and international relations/diplomacy in Ukraine.

All applicants should have the right to live and work in Ukraine. The British Embassy does not sponsor work permits.

Staff recruited locally by the British Embassy in Kyiv is subject to Terms and Conditions of Service according to local Ukrainian employment law.

Additional information

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please be advised that British Diplomatic Missions will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.

*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

British Embassy

To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/

To help us track our recruitment effort, please specify on the application form/indicate in your cover letter where (tendersglobal.net) you saw this job posting.

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View Vacancy – IT Support Officer (UKR24.276)

View Vacancy – IT Support Officer (UKR24.276)

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