“Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, experience-based segment and the behaviours and technical/ professional skills-based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’

Main purpose of job:

The Security Shift Supervisor will work on a roster leading a team of Security Assistants in order to provide a quality security service at the British High Commission. He will report directly to the Post Security Manager and will serve as a key member of the High Commission Guard Force.

Roles and responsibilities:

• Maintaining a smart appearance at all times. BHC uniform is to be worn at all times when on duty, to include BHC ID passes.
• Maintaining access control to the High Commission (main and EU gates), Westminster House, Trenchard House and Defence Advisers compounds / properties in line with BHC Post Security Regulations and security standing orders.
• Maintaining security patrols during day and/or night shifts. Including clocking of rounds and ensuring patrol routes are clear of obstructions.
• Assist in facilitating the security changeovers at the Defence Advisers property.
• Ensuring the protection of the High Commission buildings including residences as detailed above.
• Protection of property within the compounds. This includes the prevention of FCDO property being illegally removed from the BHC.
• Reacting appropriately and timely in the event of the bomb, incident or fire alarms being activated.
• Provide fire watch as part of routine patrols.
• Supervising contractors out of hours.
• Reporting incidents inside and outside of the compound.
• Ensuring BHC, Westminster, Trenchard and Defence Advisers house CCTV cameras are not obstructed and operational.
• Ensuring security lighting is functioning as required.
• Maintaining a detailed security log at all guardrooms.
• In the absence of the receptionist, working at the reception and telephone switchboard as required.
• Operating and providing support on VHF radios.
• Liaising with visitors and staff daily.
• Provide additional assistance / resilience where needed in a crisis.
• Reporting faulty security equipment.
• Ensuring all mail received at the High Commission is subject to screening using the mail scanner (except for Diplomatic bags).
• Raising and lowering the flag at designated times.
• Ensuring respective areas are clean and tidy before leaving shift.
• Maintaining security equipment (VHF radio, charger and spare battery, torch etc) and reporting any faults.
• Supervise their team to ensure discipline is well maintained.
• Be an effective line manager to respective SAs.
• Brief security personnel on current security situation and key tasks before starting duty.
• Prepare monthly duty roster, overtime sheets and co-ordinate leave requests.
• Prepare additional SA roster should there be a need to work events and official engagements at the BHC.
• Record sickness or absences in the occurrence book and report to the PSM.
• Plan and train team members on emergency procedures as defined in Post Security Regulations.
• Complete mandatory monthly security training to the required standard in according to the ROSMs training plan and record appropriately
• Recognise SAs limitations and highlight / specify the need for extra training.
• Continuously evaluate the SAs to ensure all aspects of the work are understood and properly conducted.
• Check SAs have completed and updated monthly special task records.
• Review and update duty patrol roaster for touch points on a weekly basis on every Friday.
• Ensure SAs objects are discussed, Mid-term and End of Year feedback is completed on time.
• Ensure all team members are familiar with usage of all the security devices / equipment.
• Report any issues or shortfall of staffing levels to the PSM.
• Assist PSO, ROSM and PSM as and when required to meet crisis needs including emergency transport.
• Provide cover for the PSM in her/his absence if the situation dictates.
• Liaise with Diplomatic and area Police and other security focal points to ensure information gathering is sufficient in the absence of the PSM
• Recording absences and lateness at the commencement of the shift

Language requirements: 

Language: English and Sinhala or Tamil 

Level of language required: Spoken and Written – Fluent

Essential on arrival:

• Education/Qualification criteria for this position – Secondary Level of Education (GCE A/L).
• 5 Year working experience in security field including Line management responsibilities/Team Management.
• Should be proactive in performing the duties and in helping others.
• Excellent communication skills in English and Sinhalese or Tamil.
• Be an active team players with proven ability to work using own initiative.
• Should have enthusiastic attitude and willingness to deliver a professional customer service.
• Be friendly and helpful and able to remain calm and courteous in demanding situations.
• Valid driving Licence (light vehicles) and good driving skill.