Visitor Service Specialist (USFWS, Ash Meadows National Wildlife Refuge)

The Great Basin Institute, in cooperation with the United States Fish & Wildlife Service, is recruiting a Visitor Services Specialist at Ash Meadows National Wildlife Refuge (Nye County, NV). The specialist will work collaboratively with Refuge staff to manage the Visitor Center and the volunteer program as well as implement a variety of visitor service programs, such as interpretive and environmental education programs

Job duties will include, but are not limited to:

• Supervising and coordinating the Visitor Services’ volunteer program through recruitment, training, project coordination, engagement, recognition, and other tasks as needed;
• Coordinating day-to-day Visitor Center operations and regularly staffing its information desk;
• Performing outreach, organizing outreach events, and developing and conducting special events;
• Providing informal and roving interpretation on Refuge trails;
• Developing and presenting a variety of formal interpretive and recreational programs;
• Developing interpretive materials such as brochures, pamphlets, exhibits, website updates, and signs;
• Developing and presenting environmental education programs;
• Preparing and conducting teacher training and orientation programs; and
• Performing light custodial maintenance to maintain clean and safe visitor facilities.

Compensation & Benefits: 

Compensation: $20.45 per hour.

Benefits:

• Company-paid comprehensive medical, dental (with option to upgrade in coverage), and vision insurance;
• $25,000 Basic Life & AD&D insurance at no cost;
• Personal leave and holidays; and
• Access to Pro Deals.

Contract Timeline:

• June 2025 for a 1-year duration; potential for extension pending available funding and positive performance review;
• Full time, 40 hours per week; weekend and holiday hours will be required; and
• Minimal overtime may be required for events and/or special projects.

Location:

Ash Meadows National Wildlife Refuge, one of the first wetlands in the United States to be designated a Ramsar Wetland of International Importance, comprises over 23,000 acres of spring-fed wetlands and alkaline desert in the Mojave Desert of Southern Nevada near Death Valley National Park.  The Refuge was established in 1984 to protect threatened and endangered species and more than two dozen endemic plant and animal species.  The Refuge also provides habitat for over 100 species of plants and animals that are considered sensitive or are state protected or priority species.

The Research Associate must provide his/her own reliable transportation for non-work-related trips since the closest personal amenities and grocery stores are located approximately 30 miles from the Refuge in Pahrump, Nevada.  Las Vegas is located approximately 90 miles southeast of the Refuge.

In addition to the scenic desert beauty at the Refuge, there are several other recreation and natural setting opportunities to explore close by. Death Valley National Park, Mojave National Preserve, Joshua Tree National Park, Spring Mountains National Recreation Area, Red Rock Canyon National Conservation Area, Lake Mead National Recreation Area and more are within a few hours driving distance and afford a variety of outdoor activities ranging from hiking, mountain biking and rock climbing to fishing, boating and skiing/snowboarding.

Qualifications:

• Bachelor’s degree in education, interpretation, or related coursework and commensurate field experience;
• Experience recruiting, training, and/or managing volunteers (required);
• Experience in Visitor Center, or similar, operations (required) with leadership experience preferred.
• Experience conducting interpretation, highly desirable;
• Experience working in and/or knowledge of the Mojave Desert (preferable) or desert ecosystems and their natural/cultural resources, desirable;
• Some experience developing and implementing environmental education and outreach programs and curricula;
• Some experience creating interpretive materials (e.g.: pamphlets, posters) or displays;
• Knowledge of and/or experience developing multi-media and virtual programs, desirable;
• Motivated, self-starter who is detail oriented and capable of working with little direct supervision;
• Flexibility to handle competing and changing priorities;
• Ability to communicate effectively with a diverse public in a variety of forums;
• Ability to work in harsh and rapidly changing environments; and
• Possess valid, clean, state-issued driver’s license.