Young Families Brief Intervention Worker

Brisbane Youth Service

Since 1977, Brisbane Youth Service (BYS) has worked to create new futures for vulnerable young people at risk of homelessness aged 12-25 years and their children.

We are seeking two [2] highly skilled Young Families Brief Intervention Workers to join our team. This position provides young families who are homeless or at risk of homelessness with solution focused crisis and brief interventions and thorough assessment and referrals, both internal to BYS and to the wider community.

The Opportunity

Level 4 – Social, Community, Home Care & Disabilities Services [SCHADS] Award 2010

• Fixed Term contract (until TBC)
• Full-time position tendersglobal.net 76 hours per fortnight
• 5 weeks annual leave (pro rata)
• Excellent salary packaging benefits

To be successful in your application you will need to provide written responses to the following selection criteria:

1. Understanding of and commitment to BYS vision, objectives and practice framework
2. Demonstrated understanding of the issues impacting young families experiencing or at risk of homelessness
3. Demonstrated ability to undertake thorough assessments of a young family’s situation and support needs, including risk assessments
4. Demonstrated ability to work holistically with vulnerable young families, building trusting relationships and delivering solution focussed crisis and brief interventions
5. Strong communication skills, including interpersonal skills and writing skills and the ability to advocate effectively on behalf of others
6. Strong organisational and planning skills and the demonstrated ability to work independently and prioritise and manage competing demands

Education, Qualifications, Requirements [Mandatory]:

• A tertiary qualification in Social Work, Psychology, Social Sciences or comparable qualification OR substantial demonstrated experience in a related field
• Current Queensland driver’s license
• Working with Children Suitability Card [Blue Card] / willingness to obtain a Blue Card prior to commencement
• National Police Check Clearance
• Evidence of vaccination, immunity, or medical exemption for the following preventable diseases prior to commencement: Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough]; Hepatitis B [health team workers only] and COVID-19
• Three relevant references, including most recent manager, if relevant

Skills and Experience:

• Experience working with vulnerable young families
• Experience in a front-line service delivery setting (desirable)
• Experience working collaboratively with other agencies

Personal Attributes:

• Personal drive and integrity
• Consultative and collaborative working attitude
• Flexible, initiative, collaborative, inclusive, respectful, ethical, accountable
• Commitment to a learning culture and ongoing professional development
• Provide education and support to other staff members including mentoring and guidance in regard to effective support of young families and young children

Service Delivery:

• Complete thorough assessments and provide crisis and brief interventions with young families;
• Provide centre based, phone support and mobile support including outreach visits;
• Facilitate referrals and support young families to access housing, legal, physical and mental health support, education and employment, and engage with their community;
• Facilitate appropriate referrals of young families where ongoing support is required;
• Create and maintain support plans and case notes in line with organisational policies and procedures;
• Develop networks and collaborative relationships with internal and external providers;
• Assist with keeping shared service delivery space clean and operational;
• Collect and maintain accurate client data, to contribute to monitoring, evaluation and reporting on program performance;
• Participate in both quantitative and qualitative data collection to support BYS continual quality improvement;
• Participate in staff training and development activities as required;
• Participate in case planning and review and service planning;
• Transport groups and individuals to appointments, meetings, and any other activities as required;
• Undertake other tasks as required.

People, Culture, Safety:

• Contribute to a culture of respect, optimism, accountability and resilience in line with organisational values
• Participate in supervision, team meetings and performance reviews
• Identify and participate in training and professional development opportunities
• Where agreed with the Manager, supervise students, project staff and volunteers
• Protect and promote the rights of children and young people, including making decisions compatible with the Human Rights Act 2019; and responding to and reporting suspicions and disclosures of abuse or harm
• Ensure a healthy and safe workplace for all by adhering to BYS Work Health and Safety Policy, Procedures and Practices
• Actively participate to deliver the BYS Reconciliation Action Plan [RAP] initiatives and measurable actions that support First Nations equality across our organisation and services

Administration:

• Undertake all administrative functions relating to the role in accordance with relevant policies and procedures
• Submit timesheets and leave requests accurately and on time on a fortnightly basis, in accordance with relevant legislation and organisational policy and procedure
• Prepare reports as required

We know diversity makes a positive difference and encourage people from Aboriginal and/or Torres Strait Islander backgrounds to apply.

How to Apply

Thank you for taking the time to review this position and for considering working with Brisbane Youth Service.

To apply, please email your (1) Cover letter addressing the selection criteria along with your (2) CV to the HR team via the Apply Now instructions.

Interviews may take place progressively for successfully shortlisted applicants with an immediate start available. The position may be withdrawn earlier than the close date if an applicant is successfully appointed prior.

We look forward to hearing from you!