Only candidates who are not nationals of the country of assignment are eligible to apply to this position

D

Non Family with Residential LocationDanger Pay

Yaounde, Cameroon

PR2

Professional

* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.

In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.

Reason

Regular > Regular Assignment

No

2024-01-24

February 14, 2024

Associate Information Management Officer

Organizational Setting and Work Relationships
The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern.

Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Deputy Representative or other IM staff or designated manager, the Associate Information Management Officer supports data and information management activities in the relevant country and regional offices.

They are part of a team of data and information management staff (depending on office configuration) and support coordination among staff working on information and data management activities and liaison with Headquarters/Region/Country on data related issues.

Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders – including persons of concern. They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.

Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.

Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
Coordinate data and information management activities:
– Participate in the data and information management team and activities.
– Contribute to the design and implement data strategies and systems.
– Assist the data team and others communicate the status, value, and importance of data.
– Support the collection, storage, management and protection of data.
– Support consolidation of data systems, including the interoperability of operational data and systems.
– Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
– Support the coordination with HQ, external and regional partners on data and information management efforts
– Take part the relevant IM network (internal and external) on refugee. IDP, etc and related issues.
– Support data security, data protection and responsible data-sharing.

Support offices with data and information management:
– Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
– Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
– Provide technical and training support to operations.
– Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
– Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.
– Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
– Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau.

Undertake data and information management activities at the Global/Regional/Country level:
– Help consolidate data and information for country, regional and global analysis.
– Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
– Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
– Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
– Support cross-country assessment and situational analysis, such as in regional RRP situation or COP.
– Support the analysis of trends concerning changes at the outcome and impact levels.
– Develop information management products such as indicators, templates, maps and dashboards.
– Help ensure data is curated and stored in data registries and libraries in accordance with standards.
– Undertake geospatial and statistical analysis.
– Provide population movement tracking systems and other population data systems.
– Support web-based data portals.
– Support solutions for meeting ‘communication with communities’ information and data needs.

Work in close collaboration with:
– All staff to further data literacy and assist in interpretation the data.
– Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR.
– Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC).
– Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
– Inter-agency staff on the development, coordination and monitoring of country and/or regional responses plans.
– Protection staff on the design, implementation and analysis of protection and case monitoring systems.
– Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption.
– Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
– Senior management to understand and serve their information and knowledge needs.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education
Social Science;
Statistics;
Information Management;
Physical Science;
Economics;
Data Science;
Geography;
GIS;
Engineering;
Demography;
Computer Science;
or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Experience with data sharing, data management and data analysis to support policy formulation and implementation.
Desirable
Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.

Functional Skills
DM-Data collection methodologies
DM-Data Management
DM-Database Design & Development
DM-Data Collection and Analysis
DM-Metadata Creation & Management
IM-Statistics Analysis
DM-Open Source Software & Data
DM-Population census and econometrics
DM-Protection Data Management Systems
DM-ArcGIS (Geographic Information System)
DM-Cartographic Skills
SP-Design tools such as Global Positioning System (GPS)
CL-Cluster Information Management Tools, Resources and Approaches
PG-Needs Assessment and Response Analysis
DM-Data governance, quality assurance and preservation
DM-Data Interoperability
DM-Data science methodologies
DM-Development of and revision of data standards
DM-Qualitative data analysis
DM-Quantitative data analysis
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The Associate IMO will have to be well conversant with information management related activities as well as will have to be very familiar with clusters and inter-agency dynamic. S/he will have a demonstrated experience in working in mixed context (refugees and IDPs) as well as relevant experience in Registration activities. S/he will have to be familiar with protection related issues. The candidate will have to have experience in design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in accordance with data privacy policies, global data sharing agreements and data protection regulations; the candidate will have to be able to work under pressure and particularly able to identify priorities as well as lead coach and train a small team including IM and registration staff.

French

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel.

Nature of Position:

The Central African crisis has persisted for 10 years with humanitarian and socio-economic impacts. Added to this political and security crisis is the impact of Covid, the war in Ukraine and the fuel crisis which have favored price inflation and exacerbated the vulnerability of populations. According to the HRP 2023, more than 2.4 million (or more than 50% of the population) are in need of assistance in 2023. Basic social infrastructure is not only insufficient but also precarious. Also, the effects of global climate change explain the recurrence of floods and fires in the CAR. During the 2024-2027 planning period, the CAR will face political dynamics (local elections in 2024, possible modification of the constitution, presidential elections in 2026). These dynamics could have political, security, social and humanitarian impacts. For 2024 specifically, while efforts will be made for the repatriation and reintegration of returnees, internal and external population movements could be increase due to possible security tensions in places.

In terms of demography, CAR operation is grappling with two emergencies: Firstly, the ongoing conflict in Soudan, as of August 22, 2023, generated influxes into 4 very remote locations within the CAR totaling 17,227 persons (including 12,574 Soudanese asylum seekers and 4,701 forced CAR returnees). Secondly, following a new crisis in Chad, 37,273 persons crossed the border into the CAR, in some 66 villages located along the border, of which 31,656 Asylum Seekers, and 5,617 CAR Returnees. This situation has impacted the CAR operation in two ways. First, as of August 2023, it has increased the refugee and asylum seekers population in the country by more than 380% (from 11,800 REF & ASY as at May 31, 2023 to 56,800 by August 20, 2023) – which further compounded an already underfunded and challenging humanitarian response in the Country, with UNHCR playing its central protection mandate. In addition to the above, with the consideration of the political, socio-economic and security context prevailing in the Central African Republic which continues to be marked by complex and recurrent population movements. In 2023, Non-state Armed Groups (NSAG) have continued to be the cause of massive internal displacements with no sign of improvement. The number of internally displaced persons will continue to increase, and the trend may not improve in 2024. For example, at the end of January 2023, the Commission Mouvement de Populations (CMP) reported that from January to June 2023, the number IDPs had increased from 482,816 to 485,825 persons. Despite the steep increase of refugees and asylum seekers in the CAR, IDPs continue to be the largest and most challenging population to protect and assist.

Additionally, the prioritization of durable solutions in the 2024 to support the dynamics created by the “Yaounde Declaration on Solutions in the context of Forced Displacement related to the Central African Republic crisis”. Reaffirming UNHCR commitment within this framework (IDP returns and reintegration and UNHCR involvement within the Durable Solutions Working Group). In the same vein, UNHCR will facilitate the voluntary return of Central African refugees, in particular from neighbouring countries (Total Refugees in neighbouring countries: 751,979 including CAR refugees in Chad (128,312), in Cameroon (353,701), In RD Congo (211,882), in Republic of Congo (31,324), In Sudan (24,370) and in South-Sudan (2,390) .

Under the direct supervision of the (Snr) Protection officer, the Associate Information Management Officer (IMO) supports data and information management activities in the country operation.

The Associate IMO is part of a team of data and information management staff and support coordination among staff working on information and data management activities and liaison with Regional Bureau and other country operations on data related issues.

Information and data management staff are responsible for coordinating, planning, and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders – including persons of concern. They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.

Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.

Located in Bangui, the country representative office, the role of the Associate IMO is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries operation; to ensure these process are in accordance with technical standards for data and information management; and to undertake the country operation (CO) data and information management (definition, collection, analysis, storage and dissemination) activities.

Living and Working Conditions:

The country is landlocked and surrounded by countries with security problems (Chad, DRC, Sudan, and Cameroon). Volatile socio-political situation, social unrest, and grievance in Bangui with frequent civil servants strikes causing interruption of public services due to years of unpaid salaries. Power cuts are causing insecurity in town. The security situation across the country is still a concern as crimes (theft, abduction, armed robbery, carjacking, murder, illegal detention of weapons and illegal checkpoints/taxation, torture and sexual violence) continue throughout the country because of endemic poverty, easy access to weapons and the weak capacity or absence of judicial authorities in many areas. However, the deployment of the FACA (Forces Armee nationals) in Bangui led to an improvement of the overall security situation. A curfew is established by the UN system from 10pm-5am. The country is totally dependent on Cameroon seaport for supplies. There are 4 airlines that operate to/from Bangui. As an example, travel time from Douala to Bangui for a truckload averages 4 days to a week due to bad roads and roadblocks.

There are very limited medical infrastructures and services do not function properly. A UN clinic provides basic medical care for UN personnel. The entire country is a High-Risk non-family duty station-D with 6 weeks R&R cycle. The entire International Professional staff and IUNVs are eligible for R&R.

A few hotels cleared by DESS are available. Private accommodations are available for expats. A few supermarkets are also available selling all sorts of goods. Vegetables and fruits are also available on the local market.

Although ATM are available ( 5 ATM in town) and VISA is accepted in Bangui, most of the payments for example in hotels or markets are done in cash.

Additional Qualifications

Skills

IM-App development, IM-Information Management (related technical requirements & Operating Procedures), IM-Information Management tools, IM-Internally Displaced Persons (IDP) Profiling

Bachelor of Arts (BA): Demography, Bachelor of Arts (BA): Information Technology, Bachelor of Arts (BA): Social Science, Bachelor of Arts (BA): Statistics

Certifications

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Add. 3 to Bi-annual Compendium 2023 – Part B

Additional Information

This position doesn’t require a functional clearance