Technical Business Analyst

About Us

Driven by a passion to solve the climate crisis, The Sunrise Project is a team of experienced change-makers with a mission to scale social movements to drive the global transition beyond fossil fuels. With affiliated programs and staff in the United States, Europe and Asia, we have developed a unique model of grant making and campaigning that supports networks of organisations to drive powerful change towards our mission.

We have a dynamic and nimble organisational culture. We’re serious about supporting our people to thrive as we tackle the urgent climate challenge. We believe that a diversity of experiences and perspectives will help us build stronger strategies, teams and movements. We take the broadest possible view of diversity and encourage First Nations/Indigenous people, people of colour, people living outside of cities, people living with disabilities, neurodiverse, and LGBTQIA+ people to apply. We are continually working on becoming a better workplace for everyone. Find out more here.

About The Role

The Technical Business Analyst is pivotal in our organisational transformation. We’re looking for a detail-oriented individual with a track record of analysing complex systems, documenting processes, and implementing operationally sustainable strategic solutions. Your main focus will be to support our core operational system, troubleshooting workflows and supporting the transition from the existing system to a new SaaS solution.

About You

You’re the architect of efficiency and flexibility, crafting lean systems that put people first. Thriving in uncertainty, you navigate change to establish and develop foundational organisational processes and tools. Your forte is not just designing robust processes but bringing people on the journey with seamless integration. Supporting and empowering individuals to leverage these systems isn’t a task; it’s your mission.

Key Responsibilities

• Support operational processes and troubleshoot workflows in our existing core operational system
• Propose solutions to enhance ways of working across processes, system configuration, data models and integrations
• Gather, analyse and document stakeholder information, needs and existing processes in Nintex Process Manager
• Develop and communicate technical requirements including design, build, and test plans
• Analysis and preparation of data for both insights and migration
• Identify, validate, and mitigate technology risks
• Develop innovative, efficient, effective and scalable solutions
• Evaluate usability and scalability of solutions
• Research and analyse new technologies and recommend appropriate solutions
• Work with organisation stakeholders and IT to implement changes
• Design, document, test and implement software solutions
• Execute and support infrastructure audits and reviews

Required skills, knowledge and experience

• Proficiency in analysing and operating software products, particularly Make, Stacker and Airtable or similar products
• Progressively responsible experience in technical business analysis role(s) or related roles including unpaid, grassroots or lived experience
• Bachelor’s degree in Information Technology, Computer Science or a related field and/or equivalent experience
• Experience in data governance and analysis
• Technical ability and skills in diagnosing complex problems and proposing and documenting solutions at all levels including processes, systems, databases and integrations
• Excellent communication and collaboration skills, with the ability to interact effectively with cross-functional teams and senior leadership
• Experience in a remote-first or hybrid IT environment
• An interest in supporting action on climate change and an understanding of justice, equity, diversity and inclusion (JEDI).

Desirable skills, knowledge and experience

• Working knowledge of process automation tools (e.g. Make, Nintex process manager) and No code apps (e.g. Airtable, Stacker)
• Understanding of and interest in new technologies and trends including AI
• Understanding of sustainable practices and a demonstrated commitment to advancing climate-conscious initiatives through technology and a commitment to social justice

Job requirements

• You must have full working rights in the country in which you will be working. The Sunrise Project is unable to sponsor applicants for employment visas.
• Employment background checks are required.
• Intermittent travel with advanced notice may be required.
• COVID-19 vaccinations may apply in accordance with local legislation and/or Sunrise policy
• Flexibility to adjust work hours to accommodate multiple time zones

How Sunrise supports its staff

The Sunrise Project is committed to creating a workplace that supports our staff to do their best work and develop professionally. We have the following in place to help us achieve that, noting pro rata will apply for part time staff:

• Superannuation 12.5%
• Birthday leave (if it’s your birthday, you get a day off)
• Solidarity and community leave (1 week p.a)
• Cultural leave (floating & additional public holidays)
• Gifted leave (over Christmas and New Year)
• Paid Parental Leave that is gender-neutral & inclusive of all types of families including Parental Return To Work & Keeping In Touch Program
• Life Leave (up to 40 days p.a. for significant personal reasons)
• Flexible Working Policy
• Employee Assistance Program
• VIDA – An AI tool to support your health and wellbeing
• A range of generous Allowances:
  • Workspace Benefits including: Macbook & accessories, initial $2,000 for home workspace and IT equipment + $800 every 2 years + up to $75/month phone/data/internet.
• Shared office support
• Higher Duties
• Regular all-org and team meetings & retreats
• Learning & Development Program incl. a professional development budget for you
• Coaching & manager support with regular 1:1 meetings
• Annual performance & development reviews with 360 feedback
• A co-developed work plan to ensure clarity on your role & key responsibilities
• We provide our staff with a voice on issues that concern them via consultation e.g. JEDI caucuses, working groups, slack channels, surveys and meetings.

How to apply for this job

We recognise that racism, sexism, ableism, homophobia, classism and other forms of discrimination creates structural barriers that impact opportunities to formal education and experience. When assessing candidates we look at more than the jobs you’ve been paid to do but the range of ways you’ve picked up skills and knowledge throughout your life. This is why we assess candidates on how well they respond to application questions and don’t require a cover letter. You’ll be taken to Be Applied to complete your application. Start your application by clicking here.