View Vacancy – Entry Officer Decision Makers – (49/24 PTA)

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View Vacancy – Entry Officer Decision Makers – (49/24 PTA)


The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Other British Government Departments (Partners across Government, including UK Visas)

UKVI (UK Visas and Immigration)

Main purpose of job:

To consider and assess visa applications from persons subject to UK Immigration Control in line with UK Immigration Rules and policy, thus helping to ensure that the UK is kept safe and secure.  Providing value for money to visa applicants by endeavouring to make the right decision on each visa application first time every time and ensuring visa applications are processed within agreed timescales. Act in accordance with the Code of Conduct and Home Office Values at all times.

Roles and responsibilities:

  • Assessing the full range of visa applications and interviewing applicants in a fair, objective and courteous manner. Making quick and pragmatic decisions to issue and refuse visas in accordance with the Immigration Rules, and within agreed time-scales.
  • Acting on feedback from management to improve decision quality with a view to making the right decision on every visa application first time every time.
  • As you settle in the role, share efficiency savings or suggestions for continuous improvements with managers and colleagues
  • Acting with integrity and in accordance with the local code of conduct and Home Office Values.  Reporting any incidents that cause the applicant to have integrity concerns.
  • If selected take on any extra roles and responsibilities to support Entry Clearance Managers in ensuring the efficient and effective running of the visa section.

Essential qualifications, skills and experience 
  • Good communication with excellent spoken and written English
  • Computer literacy with accurate typing skills of at least 30 words per minute
  • The ability to work quickly and reliably with little supervision to meet challenging targets
  • The capability of making quick decisions, in accordance with set rules and the ability to show that these decisions are fair and just
  • Ability to work well under pressure
  • Excellent team players – this is an all for one, and one for all environment
  • Flexibility and a positive attitude to working in a forward thinking, modern and motivated department, which is working at the forefront of visa work. We are committed to improving standards and procedures – and we are looking for like-minded employees

  • Pass a comprehensive EODM training course on receipt of security clearance
  • Computer literate; able to use the basic desktop functions (e.g. Outlook, Word, Excel, PowerPoint, Explorer)
  • Accurate typing skills of at least 30 words per minute
  • Fluent written and spoken English. Other languages will be an advantage
  • Integrity and honesty
  • The ability to work in a team, with a positive energetic and friendly approach
  • A high level of customer service skills
  • The ability to work unsupervised and to prioritise workloads where required

  • Previous experience or knowledge of UKVI operations, processes, policies is desirable, but not essential

Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Managing a Quality Service

28 November 2024

Executive Officer (EO)

Fixed Term

36.5 hours

12 months

Africa

South Africa

Pretoria

British High Commission

5

R 411 144,89 per annum plus responsibility allowance (20% of midpoint)

yearly

6 January 2025

Learning and development opportunities (and any specific training courses to be completed):

  • In house training and mentoring will be provided
  • Use of Visa Management databases and tools
  • Training in document security, information protection, keeping children safe, all aspects of Entry Clearance decision making, equality and diversity

The British High Commission pays in full for the Key Care Plus option on Discovery Health for staff including spouses/partners and dependants.

  • Once you have successfully completed your probation the British High Commission will contribute 9% of your monthly salary to a Provident Fund.
  • Annual leave entitlement of 25 days
  • Working hours per week of 36.5 hours

  • Please note that only nationals of UK, USA, Canada, Australia, New Zealand who have resided within these countries within the last five years are likely to meet this requirement.
  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British High Commission in Pretoria are subject to Terms and Conditions of Service according to local employment law in South Africa.
  • It is essential that the applicants already have the right to live and work in South Africa without the need to apply for a work permit.
  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount. 
  • Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles. Please note:  AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted on successful candidates.
  • Please log into your profile on the application system on a regular basis to review the status of your application.
  • Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

South Africa

To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/

To help us track our recruitment effort, please specify on the application form/indicate in your cover letter where (tendersglobal.net) you saw this job posting.
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